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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
Verified Customer
July 03, 2022
Buying a car was an easy and seamless experience. Would definitely purchase another vehicle from BMW of Westlake. Would definitely purchase another vehicle from BMW of Westlake. More
by mp
July 02, 2022
Kelly was incredible and very kind and professional in helping me pick out the right car ! Excellent service ! helping me pick out the right car ! Excellent service ! More
by Tiannamarie0920
July 01, 2022
Jim‘s drunk did an excellent job in completing the service work I had done on 6/28/22; JIM got the work done ahead of schedule and was professional, cordial, and clearly supported me as a customer service work I had done on 6/28/22; JIM got the work done ahead of schedule and was professional, cordial, and clearly supported me as a customer More
by talbright1
Employees Worked With
Jim Strunk
July 01, 2022
Always a smooth experience. The team goes out of their way to make sure you are taken care of. The best service experience of any dealership I've had. Shout-out to Brittaney for The team goes out of their way to make sure you are taken care of. The best service experience of any dealership I've had. Shout-out to Brittaney for always going out of her way. More
by Dubs
Employees Worked With
June 28, 2022
Required service was quickly done. Minor issue with brakes was handled without any problems. Video summary of the work was made available during service. Since no loaner was availab Minor issue with brakes was handled without any problems. Video summary of the work was made available during service. Since no loaner was available, I was dropped off and picked up. Excellent experience overall! More
by HIZLAN
Employees Worked With
June 27, 2022
Always receive great customer service here. Ken has been a great help over the years and is always available to help with any questions or concerns. Ken has been a great help over the years and is always available to help with any questions or concerns. More
by Suzanne717
June 24, 2022
Great service. Quick and hassle-free. Had my car traded in and new car documentation done within 30 mins. Steve is the man! Quick and hassle-free. Had my car traded in and new car documentation done within 30 mins. Steve is the man! More
by Fahadkhan
June 24, 2022
The staff was professional from start to finish. They took every step to give a great experience. Tell them all Thanks for a job well done. They took every step to give a great experience. Tell them all Thanks for a job well done. More
by JOHNGARAGE
