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BMW of Westlake
Westlake, OH
4,545 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,545 reviews
May 20, 2022
John was great. He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my ques He followed up and was knowledgeable about the car. He was honest about supply chain challenges. Ian explained everything and answered all my questions. Great service! More
by bdgale
Verified CustomerMay 15, 2022
Very professional. Quick setvivice. Easy to make an appointment. Reasonably priced. Texted a video showing the undercarriage and work to be done Quick setvivice. Easy to make an appointment. Reasonably priced. Texted a video showing the undercarriage and work to be done More
by LFGLAW
Employees Worked With
May 15, 2022
Wonderful wonderful service. Very easy to deal with and had my car back in a timely manner. Very easy to deal with and had my car back in a timely manner. More
by DENISEMEISINGER
Employees Worked With
May 13, 2022
Very supportive staff sometimes flexible enough to help me without appointment always excellent service and support me without appointment always excellent service and support More
by BTROXIL
Employees Worked With
May 13, 2022
Ken Delk my client advisor was first class during my buying process! He explained things in detail and actually drove to my home when we discovered a couple of very small issues in which the dealershi buying process! He explained things in detail and actually drove to my home when we discovered a couple of very small issues in which the dealership is taking caring of. I would recommend Ken and their service department to anyone. More
by Tonytrakas
Employees Worked With
May 13, 2022
Was hoping for a better trade in price, wanted to negotiate more on the value negotiate more on the value More
by bubbiemar10
