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BMW of Westlake

Westlake, OH

4.8
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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24690 Sperry Dr

Westlake, OH

44145

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Showing 4,547 reviews

April 02, 2022

Every visit is amazing and pleasant. Love my experience every time! Customer service is top notch! More

by DANASHARP98
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Niedzwiecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fred Palmer
Apr 04, 2022 -

BMW of Westlake responded

Thanks for the amazing review!

April 01, 2022

Nothing but good service with friendly associates who regularly update you with the status of your car. More

by DOUGLASHOFFMANIAIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Apr 01, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 31, 2022

What can I say but wow. My service advisor got me set up and while I was waiting for routine service I received an email from the mechanic detailing the underside of my X3 More

by Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk
Mar 31, 2022 -

BMW of Westlake responded

We really appreciate you taking the time to write this amazing review about BMW of Westlake!

March 30, 2022

Efficiently took the car in for the oil change. Was coming mpleted while I waited More

by parry daiuto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Lieb
Mar 30, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 29, 2022

Met all of my needs. All work was done great in a timely matter. Everyone was courteous. More

by SSMALL7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 29, 2022 -

BMW of Westlake responded

Thanks for the amazing feedback!

March 28, 2022

It was completely fine nothing great nothing bad so I’m just getting 15 words In More

by LFANNING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Lieb
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the positive feedback!

March 28, 2022

The team did a Great job. Fast, professional and wonderful service. Will be back again. Thanks. More

by SCINDRIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Strunk
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the great review!

March 28, 2022

Brittaney Quick in service has always been extremely professional, polite and very energetic and kind. She answers all my questions and provides me with options. She’s the best. Get’s me in and out ever More

by prina2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Strunk, Nate Lieb, Carl Whelpley
Mar 28, 2022 -

BMW of Westlake responded

Thanks for the awesome review about Brittaney!

March 27, 2022

Both service writer and cashier were prompt. Polite and excellent. Service wasperformed quickly while I waited. , More

by MKUBE7
Recommend Dealer
Yes
Employees Worked With
Christian Gufreda
Mar 28, 2022 -

BMW of Westlake responded

Thank you for this positive feedback!

March 25, 2022

Ken was extraordinary. This place is class all the way. I will be a repeat customer because of Ken! More

by ryanvance1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My man Ken
Mar 25, 2022 -

BMW of Westlake responded

We appreciate the awesome review about Ken and for your loyalty!

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