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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
March 24, 2022
This dealership goes out of there way to make you feel at home and make you there only priority. I return because of that and will continue purchase cars from them, I love to feel special. Michael cavanaug home and make you there only priority. I return because of that and will continue purchase cars from them, I love to feel special. Michael cavanaugh More
by Silver Shamrock
Verified CustomerEmployees Worked With
Other Employees :
Jim Strunk, Nate Lieb, Carl Whelpley, Christian Gufreda, Annie Torre
March 24, 2022
Kelly was very helpful, it was a Great experience all the way around. Thank you way around. Thank you More
by Anthony LoSchiavo
Employees Worked With
March 23, 2022
Very professional and personable. Great service. Great service. Great service. Great service. Great service. Great Great service. Great service. Great service. Great service. Great service. Great More
by EGYPTIA2022
March 22, 2022
Outstanding, excellent, quality customer service. Recently bought my third vehicle. We always have the best experience. Jerry Mancini is great in certified pre-owned sales, our go-to salesman. Mike N Recently bought my third vehicle. We always have the best experience. Jerry Mancini is great in certified pre-owned sales, our go-to salesman. Mike N in Finance is always great as well. This time Ian covered all the features with us. Follow up has been great also. More
by LipfordX1
March 22, 2022
Came to my home picked up car at promised time . Service was completed promptly and car was delivered earlier than expected. It was a last minute appointment and dealership bent over backwards to ac Service was completed promptly and car was delivered earlier than expected. It was a last minute appointment and dealership bent over backwards to accommodate. Thank you. More
by safaaal
Employees Worked With
Thanks Nez for making the visit happen and so easy
March 18, 2022
Very professional and friendly. Excellent services. From the moment, that you call to schedule service, until finished, they are very nice and welcoming and they do excellent servic Excellent services. From the moment, that you call to schedule service, until finished, they are very nice and welcoming and they do excellent services. I love, when i get my car after service, clean, washed and shiny. Thanks so much. More
by draganas
March 16, 2022
Jimmy was great to work with. I am from Nashville, TN and made my purchase sight unseen via email. He kept me updated on the arrival status, as I ordered the car when it was still I am from Nashville, TN and made my purchase sight unseen via email. He kept me updated on the arrival status, as I ordered the car when it was still in Germany. He will definitely be the first person I reach out to when I am in the market for another car. I honestly can’t say enough great things about him. More
by ReneeTaylorJauregui
Employees Worked With
March 14, 2022
Easy to schedule an appointment and easy to work with. Very accommodating had a great experience. Very accommodating had a great experience. More
by Amueller1010
Employees Worked With
