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BMW of Westlake
Westlake, OH
4,547 Reviews
At BMW of Westlake we’re dedicated to exceeding our customer’s expectations and guaranteeing satisfaction. Whether you’re looking for a new vehicle or a certified pre-owned vehicle, you can trust BMW of Westlake to put you into your Ultimate Driving Machine. We take great pride to serve our local community as well as all out of state clients. We encourage 3rd party inspections of our vehicles. We can also assist with out of state title work, provide airport valet service and arrange hotel accommodation. We will strive to deliver the ultimate buying experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,547 reviews
Verified Customer
March 13, 2022
They’ve been doing super job. The dearer (John) is very helpful and patient. We definitely come back as the loyal customers. The dearer (John) is very helpful and patient. We definitely come back as the loyal customers. More
by CSLIN10
March 11, 2022
Best experience buying a car that I have ever had. The service they provide is outstanding, and I would highly recommend. The service they provide is outstanding, and I would highly recommend. More
by Satisfied
March 10, 2022
Always get great service when I have to take my car in for service to Westlake BMW for service to Westlake BMW More
by Mango1937
March 08, 2022
They took care of my vehicle And cleaned it up nicely so I appreciate it I appreciate it More
by GRIFFINJEREMY99
Employees Worked With
March 07, 2022
Jerry was super communicative and responsive - totally joy to work with! Will be sending my friends and family his way! joy to work with! Will be sending my friends and family his way! More
by afhennelly
Employees Worked With
March 04, 2022
I had a strange service encounter in which I received an incorrect dx, and was charged $159 (and $159 as a reinstall estimate) to detach a CA door handle connector which I later replaced, thanks to youtube, incorrect dx, and was charged $159 (and $159 as a reinstall estimate) to detach a CA door handle connector which I later replaced, thanks to youtube, in 5 minutes that involved the same one T15 screw and two plugs that the original detachment entailed. More
by PGANDOLA
Employees Worked With
Unsure
March 03, 2022
Rob was very knowledgeable and made the purchase of my BMW 340i a great one! I would highly recommend Rob and the service team to anyone! BMW 340i a great one! I would highly recommend Rob and the service team to anyone! More
by ipsont
March 03, 2022
Ken Delk was extremely professional and helpful with the lease of not only my new BMW, but my husbands as well. He and his associate, Dirk Steffen, not only made the paperwork and delivering process easy, t lease of not only my new BMW, but my husbands as well. He and his associate, Dirk Steffen, not only made the paperwork and delivering process easy, they were extremely patient showing us any new technology we were not aware of. I highly recommend BMW of Westlake and their employees, Ken and Dirk. We look forward to working with them again in the future! More
by wmlingo
