BMW of Westlake

on December 20,2013 I pickedup my fourth new bmw that I have leased thru ganley bmw. this lease is on a new 2014 x1 john Caruso is the excellent sales person I have worked with over the past 10 years. he i have leased thru ganley bmw. this lease is on a new 2014 x1 john Caruso is the excellent sales person I have worked with over the past 10 years. he is very professionial in his sales approach. he knows his prduct very well and has been a pleasure to work with all these years. in my opinion he gets a 5 star rating in all aspects of this business. More

My experience purchasing a certified pre-owned vehicle from Ganley BMW was excellent from beginning to end. The dealership had a number of vehicles for selection. Client Advisor Jerry Mancini was knowle from Ganley BMW was excellent from beginning to end. The dealership had a number of vehicles for selection. Client Advisor Jerry Mancini was knowledgeable, professional and patiently spent time answering all of my questions, and the manager of the pre-owned dealership, Fred Palmer, personally introduced himself to me while I was looking at the cars. Ultimately, I decided to purchase my 328 xDrive from Ganley BMW because of the professional and personal customer service I received while car shopping. My experience with the finance department was pleasant, straight forward, and did not involve any pressure sales tactics for extended warranties or other products. As a female car buyer, I appreciated the respectful and honest treatment I received from this dealership and would highly recommend Ganley BMW for an excellent overall dealership experience. More

I had a great experience with my client advisor John Caruso. He was friendly, knowledgeable, and very honest. I also worked with Frank Steffen and both he and John delivered on everything they promised. Caruso. He was friendly, knowledgeable, and very honest. I also worked with Frank Steffen and both he and John delivered on everything they promised. The buying process was very professional and extremely easy. I purposely bought from this dealership (which is quite outside my area) because of the great service I received during my initial call to the dealership to discuss the car I wanted. No matter where I live in the future, I will go out of my way to buy from this dealership again. More

Our experience at Ganley BMW was a very positive. The entire team was extremely friendly and helpful from the moment we walked in the door. We would recommend Ken Delk to anyone looking to purchase a BM entire team was extremely friendly and helpful from the moment we walked in the door. We would recommend Ken Delk to anyone looking to purchase a BMW. More

This was my first car purchase out of state. (over 100 miles). I highly recommend Ganley BMW for the quality of used cars and quick, knowledgeable service. Thank you Marc, for making this so easy and ple miles). I highly recommend Ganley BMW for the quality of used cars and quick, knowledgeable service. Thank you Marc, for making this so easy and pleasant. It was well worth the drive from Erie. More

I have just recently leased a new BMW X through Ganley BMW and my overall experience was GREAT! Howard Schneider was a pleasure to work with and I would recommend anyone I know looking for a new car to vi BMW and my overall experience was GREAT! Howard Schneider was a pleasure to work with and I would recommend anyone I know looking for a new car to visit Howard and the rest of the team at Ganley BMW!!! More

Enjoyed my buying experience with Ganley BMW and my sales person Ken Delk. BMW has a great ride and the accessories are a nice upgrade and easy to use. I really love how quiet the ride has been on long trips person Ken Delk. BMW has a great ride and the accessories are a nice upgrade and easy to use. I really love how quiet the ride has been on long trips. More

The team at Ganley BMW was a pleasure to work with and was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could e was thoroughly professional from start to finish. They were very straightforward to deal with, were very knowledgeable about the product and could easily explain details and answer any questions I had. They were very responsive and worked hard to get me exactly what I wanted at a very fair price. I could not be happier with my experience and highly recommend them. More

Very friendly people, not pushy to buy this and that, perfect effort to give the best customer service, great negotiation, very welcoming, spending sufficient time to explain everything, I would like to perfect effort to give the best customer service, great negotiation, very welcoming, spending sufficient time to explain everything, I would like to recommend this dealership and I'm totally satisfied. Mr. Jerry Mancini helped me a lot to choose the best for me and the other gentlemen were so kind and friendly and helpful. I wish them all the best. More

Ken is always well prepared when I am picking up a new vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professiona vehicle. He took care of everything on timely basis, took his time going throughout the features of the car that I wanted to review. Very professional and personable at the same time. More