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Beck & Masten Buick GMC North

Houston, TX

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Employees
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Vehicles
4.1
631 Reviews
Beck and Masten Buick GMC North has been the #1 GMC Dealer In Texas for the last ten years in a row. We are currently the #1 GMC Dealer in America for 21 years! This is in no small part due to our high level of personal and honest customer treatment, enormous selection and value pricing commitment. You owe it to yourself to give Beck and Masten the opportunity to earn your business and your respect.
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11300 Farm to Market 1960 Rd W

Houston, TX

77065

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Showing 631 reviews

April 22, 2024

Courteous and knowledgeable staff. Always explain issues in terms a laymen can understand. Never try to push you into spending money your not ready to spend. More

by rusty.collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jade
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Apr 24, 2024 -

Beck & Masten Buick GMC North responded

It's great to hear that you appreciate our courteous and knowledgeable staff who take the time to explain issues clearly and never push you into unnecessary expenses. Providing transparent and respectful service is important to us, and we're glad to know that it aligns with your expectations. Thank you for choosing us!

Helpful
April 21, 2024

This service department use to be good with Great follow up. They also had great customer service. I have been having a check engine light com on for a long time now. All I got from JC was lies. He prom More

by Wes Arceneaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KC, Keondre,
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Apr 23, 2024 -

Beck & Masten Buick GMC North responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
April 20, 2024

We purchased from out of state and this dealership and salesperson was wonderful to work with. They made the purchase of our next family vehicle easy and stress-free. Thanks again for a wonderful experien More

by nelynne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lovish Krishan
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Apr 23, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled to have delivered a wonderful sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 19, 2024

Great customer service. They were very helpful and timely. Did everything to make sure I got a good deal and find a car within my budget. More

by Alice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Oyewale, Manny Mustafa
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Apr 23, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 18, 2024

The sales staff is excellent they really try to help the fiance department need work More

by rombergerdavid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We're thrilled to have delivered an excellent sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

Great experience will be back again and will send all of my friends over as well More

by quaneishamurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence
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Apr 18, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

Highly satisfied with the service I received from John and the team here helping me find my new car. More

by mcrrnk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Beck & Masten Buick GMC North responded

Congratulations on your new vehicle! We are thrilled that John provided you with a satisfying sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

Helpful
April 16, 2024

On time service, friendly service technicians. Thorough inspections and completely satisfied with the completed work. More

by ralphalvarez22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Tech Keandre Ollisonn
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Apr 18, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
April 16, 2024

My sales Corey, Bernardo and Ruben were an amazing help on my purchase and I can't thank them enough. More

by Sammatzas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey, Bernardo, Ruben
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Apr 19, 2024 -

Beck & Masten Buick GMC North responded

It's great to hear that Corey, Bernardo, and Ruben were such a tremendous help during your purchase! Having a team that goes above and beyond can make the car-buying experience so much smoother and more enjoyable. Enjoy your new ride!

Helpful
April 15, 2024

Excellent form of communication with the client and information provided easy to understand. Good customer service. More

by Nick Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Georgia Aplon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2024 -

Beck & Masten Buick GMC North responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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