Beck & Masten Buick GMC North

I stopped by the used car dealership about 1 hour ago. Determined to find my next vehicle and make a purchase. I walked around the used vehicle sales lot for approximately 30 minutes and despite the fact Determined to find my next vehicle and make a purchase. I walked around the used vehicle sales lot for approximately 30 minutes and despite the fact that there were a couple of salesmen and other personnel on the lot at the time, NOT ONE OF THEM asked if I needed assistance or had any questions. None of the vehicles had prices on them which made it impossible to gauge what kind of a deal they offered. I finally gave up on finding a vehicle at this location and left. No one ever even acknowledged I was on the property. I've been to other dealerships where the sales staff it waiting to pounce on the first sign of a person in their lot and that is so irritating, but Beck and Masten's team takes 'self service' to a whole new level! More

Darin was able to locate the vechicles we wanted quickly as well as the vechicle with my wifes secondary color. He cut straight to the chase as far as pricing and when we presented him with a quote from ano as well as the vechicle with my wifes secondary color. He cut straight to the chase as far as pricing and when we presented him with a quote from another dealer, he quickly submitted it to his manager to get it approved or declined. We are satisfied with our choice to return to Beck & masten to buy our 2nd & 3rd vehicle from them. More

Buying my truck at Beck & Masten was a great experience. The salespeople that I worked with, Shane Lewis and Melynda Distler, were exceptional. They made me feel like family, doing their best experience. The salespeople that I worked with, Shane Lewis and Melynda Distler, were exceptional. They made me feel like family, doing their best to make sure each of my needs was met and exceeded. Melynda, especially, went above and beyond my expectations as a salesperson. She has answered countless emails in a timely manner. She has even responded to my concerns even two months after my purchase. I feel like she truly cares about my satisfaction. Beck & Masten also offered me a price and option package that was affordable for my limited budget. I had window tint, running boards, and an alarm system installed on the new Sierra that I purchased, and each was a quality installation. I would highly recommend this dealership to anyone. More

It was a pleasure to deal with Ariel. He was very courteous and professional, and I would very strongly recommend him to any of my friends or family who might be in the market for a new vehicle. I courteous and professional, and I would very strongly recommend him to any of my friends or family who might be in the market for a new vehicle. I will definitely come back to see him when I am ready for my next vehicle. Sincerely, Fritz Z. Nielsen More

I was very impressed with my sales experience with Jeff. He's very trustworthy and did an outstanding job. My wife is very happy with her new car and we will definately come back again. He's very trustworthy and did an outstanding job. My wife is very happy with her new car and we will definately come back again. More

This was one of the easiest vehicle purchases that I have made from start to finish. John was a big help in selecting the vehicle that met my needs and was super friendly. I would recommend this dealership made from start to finish. John was a big help in selecting the vehicle that met my needs and was super friendly. I would recommend this dealership to my friends and family for thier future vehicle purchases. More

This is the second time I have bought a car through Darin in the past 3 years. He is very friendly and helpful in locating a car of my liking at a reasonable price. He is helpful without being pushy. I ha in the past 3 years. He is very friendly and helpful in locating a car of my liking at a reasonable price. He is helpful without being pushy. I had contacted another dealership [West Point Buick-Houston] who is located closer to where I live for comparison, and although they were friendly, after telling them what I was looking for, they did not provide me with vehicle to consider nor a price. They just wanted me to come back in and talk more. I don't deal with run arounds like that. I just want someone to be straight forward and give me their best price 1st time around. I hate the run around and haggling. More

Shane was very pleasant to work with and so willing to help in whatever way that he could. He always takes our calls and is very upbeat and helpful. Our experience buying our 2011 Acadia was about the v help in whatever way that he could. He always takes our calls and is very upbeat and helpful. Our experience buying our 2011 Acadia was about the very best buying car experience we have ever had. He left us feeling that we no doubt made ourselves a pretty good deal on our car and he has made us feel very satisfied that we bought from Beck & Masten. He speaks very highly of the dealerships. So far our experiences at the dealership have been very satisfying. Everyone we have met has been very, very friendly and helpful. We feel as though Shane is a good friend every time we go to see him. We purchased the car from Shane and he is still willing to help us with anything we need. We do not feel as though we are imposing on his time as he is always so eager to answer questions and assist us with any situation that has come up. We feel that we would definately send everyone we know who is looking for a vehicle to buy it from Shane at Beck & Masten. So far we are so very pleased with both Shane and Beck & Masten dealership. Last; but not least we would also like to mention Clint in the service department was also very courteous and considerate. Both he and Shane gave the impression that they did not want to inconvenience us in any way while our car was in for a service matter. They arranged for us to have a loaner and Clint was always keeping in touch with us and telling us of the progress he has made with the car. We have never had a service department call to inform us of the progression of the repairs on our vehicle, we have always been left to wonder what is going on. We have to say that we are very pleased that we bought from Shane and Beck & Masten. More

The rating above was EARNED. My purchase was not smooth, there were many problems. The problems that occurred were not because of the dealership but Mr. Dusty and Mike Marco my salesman definately resolved. there were many problems. The problems that occurred were not because of the dealership but Mr. Dusty and Mike Marco my salesman definately resolved. I purchased a used vehicle and then the issues became service related. Both of these gentleman stood by every word they said and then some. I did not feel as if they were trying to manipulate or hide any details. Both of these gentleman were very honest and open about any mistakes and/or details of the repairs after the deal was completed. I was every step of the way given the option to "undo the deal". This dealership should be very proud to have both as they truly held this contract together. They are a wonderful asset to any business as to any family as they are wonderful people. (Although below I wish I had more information this was impossible unless from the owner. Normally when trading in the owner will conceal certain details to protect themselves and obtain a better deal.) More

I have to say, that the purchase of my 2011 Buick Lacrosse CXS was the most pleasant car buying experience I have ever had. Melinda was just great! She was honest, friendly, courteous and extremely Lacrosse CXS was the most pleasant car buying experience I have ever had. Melinda was just great! She was honest, friendly, courteous and extremely effecient. I hav had experiences in the past,(all of them) where the salesperson would say "let me go check on that" and disappear for 1/2 hr. Never happened with Melinda. She had go get the car that I wanted from another dealer out of town and provided me with a new Enclave to drive at no cost for a couple days until my new car arrived. I couldn't be more pleased. More