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Benzel-Busch Motor Car

Englewood, NJ

4.6
4,394 Reviews
Family owned and operated for over forty years, Benzel-Busch invites you to experience the ultimate luxury car buying experience. Our showroom is located in Englewood, New Jersey, five minutes from the George Washington Bridge. Our dedicated staff of nearly two hundred employees strives to suit each client's wish, expressed or implied. From the premier vehicle sales team to our comprehensive after-sales and technical staff, we deliver the finest automobile experience in the New York metro area.
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28 Grand Ave

Englewood, NJ

07631

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Showing 4,394 reviews

January 23, 2017

Thank you for your service Thank you very much for your kind service. It was clean and the staff were all very friendly. I would appreciate it next time. Thank you More

by Won Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Min Kim
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Dear Won Kim, Thank you very much for your feedback. We are glad we can provide you with the kind service you deserve.

January 22, 2017

Great experience I recently purchased a CPO S550 coupe at Benzel Busch and i have to say that I had a great experience. I honestly didn't have a more pleasant experien More

by Paulaner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Simsek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Raymond
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hello Paulaner! We hope you are enjoying your S550 coupe! It's good to hear that you had a pleasant experience when buying your car. Kind Regards, Willy Aramayo Client Relations Manager

January 20, 2017

Excellent service Great service , very helpful staff. The service department was exceptional. Best service department on the tri state they were fast , friendly and ver More

by Khubani
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Dear Khubani, We are happy to hear that the service department was exceptional. Thank you very much for your patronage. Thanks,

January 20, 2017

Our visit was great, very professional! My wife and I came in to pick up our new E-300 4matic. Everything from the greeting at the door, to the introduction of the Product Concierge, to the More

by kennethjsnell1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Griffith, was great, He was very easy to understand and answerd all of our questions., John Meyer, Timothy Reilly
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hello kennethjsnell1, Beautiful car!! We are happy to hear that you were able to enjoy the Benzel Busch experience. Willy Aramayo, Client Relations Manager

January 20, 2017

Outstanding Service When I arrived, I was greeted by a young lady who signed me in. Chris Iseman came out introduced himself and he reviewed my service order. My primary More

by Benz in The Heights
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman who helped with internet problem.
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hello, the illiminates star is an awesome cool and classy feature. We are happy that you can enjoy it. Thank you for taking the time to give us your feedback. Willy Aramayo, Client Relations Manager

January 19, 2017

Exceptional Service Upon arrival I was greeted by Chris who explained about my tires. Then Mike Kim helped me. Mike took his time to explain everything, follow up, and a More

by Rita123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Mike Kim
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hi Rita123, We are happy to hear that Mike was able to assist you and provide you with exceptional service. Kind Regards, Willy Aramayo, Client Relations Manager

January 18, 2017

Excellent exerience with no trouble or inconvenience. The service of my vehicle was outstanding. My service director Frank Armando was amazing. I did not have to wait nor was I ever left alone for five More

by phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Armando.
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hi Phyllis, Thank you so much for recognizing Frank Armando. We are happy to hear that everything was perfect. Thank you, Willy Aramayo Client Relations Manager

January 16, 2017

Happy Customer The salesman and team worked with me on a variety of purchase and lease options until we finally found a great solution. The team at Benzel-Busch is e More

by Mnmaarons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Meyer
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Hello Mnmaarons, We are happy to hear that John Meyer was able to help you find a solution with different options that were offered. Sincerely, Willy Aramayo Client Relations Manager

January 12, 2017

Excellent Service Thirty years of consistently excellent and reliable service. Sales staff and service department staff always treat me with great respect and in the mo More

by GTJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Iseman
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Dear GTJ, Thank you for your continued business more importantly for building a long term relationship with us. Sincerely, Willy Aramayo Client Relations Manager

January 12, 2017

Service I brought my car in for tires found several other issues with the car. The service person made sure all issues found with the car was taking care bef More

by cbeliza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Nieves
Jan 23, 2017 -

Benzel-Busch Motor Car responded

Dear cbeliza, We are happy to know that you had a pleasant experience with David Nieves, and that you are a happy customer. Feedback like yours makes us raise the bar more and more throughout the years. Thank you, Willy Aramayo Client Relations Manager

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