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Boardwalk Ferrari

Plano, TX

4.9
1,409 Reviews
Boardwalk Ferrari is committed to the Ferrari performance legacy. With a championship Ferrari Challenge team, rallies, concours shows and lifestyle events, Boardwalk provides its clients with Ferrari ownership experiences that are second to none. As a member of Boardwalk Auto Group, we cultivate a focus on top-flight performance. It's the driving force behind every nameplate we represent, every car we maintain, and every customer we have the privilege to serve. Performance. It's what we do.
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6300 International Pkwy

Plano, TX

75093

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Showing 1,409 reviews

April 28, 2015

fixed my Ferrari perfectly You get what you pay for. Great Service and Communication, from start to finish! I would suggest a 24 hour hotline where you get a Ferrari knowledge More

by Yellowonblack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 28, 2015 -

Boardwalk Ferrari responded

Jim, thank you so much for sharing your experience with us this morning. We sincerely appreciate your observations and suggestions regarding the hotline and streamlining our payment process. Please know that every single person on our sales and service team have been copied on your feedback and we will review our processes. Thank you!

April 28, 2015

Wonderful way to become a Ferrarista Lorenzo Amaya met and pass all the expectations I have when purchasing a beautiful Ferrari. I will definitively recommend him and the dealership when More

by 458Bianco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lorenzo Amaya, Mike Letourneau
Apr 29, 2015 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari 458! Thank you for sharing your Boardwalk Ferrari experience on DealerRater. Please let Lorenzo, Mike and Paul know anytime that we may be of further service to you. We appreciate your business and recommendation.

April 28, 2015

Lorenzo is Great! Recently sold my company and wanted to buy myself and my wife a new car so I had been looking for a couple months in anticipation. Visited Boardwalk More

by GiftCardCEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lorenzo Amaya
Apr 28, 2015 -

Boardwalk Ferrari responded

First off, congratulations on the sale of your company. What a great way to celebrate with your wife! Please let Lorenzo Amaya, Paul Frey and Brian Benjamin know anytime that we may be of assistance to you. We appreciate you both!

April 27, 2015

Outstanding customer service I have used Boardwalk for many years. I have had the pleasure of working with Dan, Paul and Larry directly in the service department. I have also wo More

by mroberts123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Ken Murphy
Apr 27, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your Boardwalk service experience with us this morning on DealerRater. Please let Paul, Larry, Steve and Ken know anytime that we may be of further service to you. We sincerely appreciate your business and recommendation. Have a great week.

April 12, 2015

Avoid this dealership Looks like this boradwalk have only one person in the service (Paul) They don't have any standard pricing for parts or services They don't get b More

by Masa123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 27, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your recent service experience. I want to personally apologize, as it appears that we have dropped the ball with your recent service request. Please call or email me directly, so that we can correct our process and your service experience. Thank you. Steve Fordham, Service Director Boardwalk Ferrari Maserati 972.447.5223

April 11, 2015

Clear bra installation Service was great. Picked up and delivered my car. Work completed on time. People were extremely courteous and friendly. They even washed my other More

by MME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2015 -

Boardwalk Ferrari responded

Thank you for sharing your recent Boardwalk service experience this morning. Please let Paul Frey and Steve Fordham know anytime that we may be of further service to you. Have a great weekend.

April 11, 2015

Coilover Install Even though this is a Ferrari/Maserati dealership, I have my Audi serviced here. I get the service, quality and attention to detail that you would exp More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 11, 2015 -

Boardwalk Ferrari responded

Jim, thank you for sharing your Audi service experience with our team at Boardwalk. We appreciate the opportunity to serve you. Please let Steve and Paul know anytime that we may be of further service to you.

April 09, 2015

An always amazing experience I've been a Boardwalk Ferrari Maserati of Plano customer since 2004. Over that period of time I've purchased a number of new and pre-owned cars. E More

by jtay44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Larry Neighbors, Shad Warren
Apr 09, 2015 -

Boardwalk Ferrari responded

John, thank you for much for investing your time to share your Boardwalk Ferrari experience over the past 11 years. We so appreciate you! Please let us know anytime that we may be of further service to you. We look forward to seeing you and your cars at our Spring Concorso.

April 08, 2015

Knowledgable sales staff Lindsey was very helpful in assisting us with the search for the vehicle with the equipment we requested. She answered every question we had and was More

by Ferrari777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Redfern
Apr 09, 2015 -

Boardwalk Ferrari responded

Congratulations on your new Ferrari and we are glad that we were able to find what you were looking for. Please let Lindsey Redfern know anytime that we may be of further service to you. We appreciate your business and recommendation here on DealerRater. Thank you!

April 08, 2015

Great experience Lindsey helped me find the car I wanted, even though they didn't have it at they dealdership. She coordinated the search and ultimately the shipping More

by kd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Letourneau, Lindsey Redfern
Apr 08, 2015 -

Boardwalk Ferrari responded

Kim, congratulations on your new Maserati Ghibli and thank you for sharing your Boardwalk Maserati experience with us. Please let Lindsey Redfern, Steve Fordham and Mike Letourneau know anytime that we may be of further service to you. We appreciate you! Enjoy your new Maserati... we know that you will.

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