Bob Ferrando Ford

Service completed quickly and with care. Communication was clear and concise throughout the process which instilled trust. Communication was clear and concise throughout the process which instilled trust. More

I appreciated the timely service and reasonable cost at Bob Ferrando Ford world in Girard Bob Ferrando Ford world in Girard More

I have always had good service with all personnel and no adverse issues. I would 100% recommend this dealership to family and friends. adverse issues. I would 100% recommend this dealership to family and friends. More

Working with Devin and Paul was the best experience I’ve had when purchasing a car. Devin was knowledgeable about every aspect of the car and willing to explain even the least important of my questions with had when purchasing a car. Devin was knowledgeable about every aspect of the car and willing to explain even the least important of my questions without being exasperated. Paul walked me through every step of the financing details and found the lowest interest rate possible. He too was knowledgeable about the car and gave me a more helpful information. More

Helpful, good customer care. Took care of the issue. Loaned a nice car for me to use. Took care of the issue. Loaned a nice car for me to use. More

As we were traveling west from Quebec, our Ford 350 Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be dr Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be driven 50 miles. Monday morning at 7:00, I drove to Bob Ferrando service where I met Arlen Bird. He told me they were fully booked but nevertheless, he said he would do his best to help. Well, he did! Tuesday morning we were back in the road after a new NOX sensor was installed and a full regeneration done. The service was outstanding and I cannot be thankful enough to Arlen, to the diesel mechanic and to Bob Ferrando dealership. I was so happy to have selected them for this service!!! More

Went to Service,with a recall, that was already repaired. John took charge, made copies of my paperwork and said he would submit it. So far no issues. Awaiting my refund. If the process continues this smooth John took charge, made copies of my paperwork and said he would submit it. So far no issues. Awaiting my refund. If the process continues this smoothly I would definitely consider buying at Fernando Ford and John would be a big reason. More

The Service Department at Bob Ferrando is always incredible. Kind, efficient and timely every single visit. incredible. Kind, efficient and timely every single visit. More

Always great to work with and gets us in when needed. Knows what our mustang needs and answers questions. Knows what our mustang needs and answers questions. More

We had a great experience at your dealership. Keaton was straightforward and truly interested in helping us to find the car that we wanted. We had looked at many cars at a lot of Ford dealership Keaton was straightforward and truly interested in helping us to find the car that we wanted. We had looked at many cars at a lot of Ford dealerships, from Massachusetts to Michigan to Texas, but we were most impressed with Keatons attitude and knowledge of his inventory to show us so many possibilities that might fill the bill. Thank you for having a great team, although we only dealt with four of your salespeople we are confident that everyone there has the same level of confidence and ability. Mr Ferrando, you should be very proud! Mike and Jan Woods Spartansburg PA /. Wilton, CT More