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Bob Ferrando Ford - Service Center

Girard, PA

4.8
1,264 Reviews

1,264 Reviews of Bob Ferrando Ford - Service Center

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May 06, 2024

I always bring my vehicles here for service - they are always helpful, kind, knowledgeable and give great service along with good advice. Thank you!! More

by ANGELCHANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

I appreciated the timely service and reasonable cost at Bob Ferrando Ford world in Girard More

by clyde.l.davis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Service completed quickly and with care. Communication was clear and concise throughout the process which instilled trust. More

by JSTOLL96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

I have always had good service with all personnel and no adverse issues. I would 100% recommend this dealership to family and friends. More

by LindaHeglund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Helpful, good customer care. Took care of the issue. Loaned a nice car for me to use. More

by JQT143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

As we were traveling west from Quebec, our Ford 350 Diesel needed service. On Sunday afternoon, the system told us we had a Exhaust Fluid System fault. We were in Erie and the truck could only be dr More

by Marc Gregoire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Went to Service,with a recall, that was already repaired. John took charge, made copies of my paperwork and said he would submit it. So far no issues. Awaiting my refund. If the process continues this smooth More

by fes08020502
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2024

The Service Department at Bob Ferrando is always incredible. Kind, efficient and timely every single visit. More

by BETHALEWIS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Always great to work with and gets us in when needed. Knows what our mustang needs and answers questions. More

by STACHERA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Reasonable price. Fast service. Went above and beyond! Fixed warranty issues, and changed my oil! More

by MARKFORMANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arlen Bird
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Barney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Mello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gal at checkout! Did not catch her name. Courteous and helpful!