Brent Brown Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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we have bought three cars in the last year from Brent Brown Toyota and have always been given excellent service. we will definitely return when purchasing next time. Brown Toyota and have always been given excellent service. we will definitely return when purchasing next time. More
Shane & bob were fantastic! They were not pushy and very friendly. Only problem was we had to wait for two other costomers to go through the finance dept which took over an hour. THEN we were pitch and very friendly. Only problem was we had to wait for two other costomers to go through the finance dept which took over an hour. THEN we were pitched on a protection package and an additional warranty for another hour. Why could we not have been discussing this firing our wait? Overall, good car, good price, good service, process took too long! More
Rocky was great to work with. The staff was also very friendly. The dealership gave me what I wanted on my trade-in. Some of my previous car buying experiences have been pretty negative so I wasn't looki friendly. The dealership gave me what I wanted on my trade-in. Some of my previous car buying experiences have been pretty negative so I wasn't looking forward to car shopping. However, this experience was completely different. I didn't feel like the salesman or the dealership jerked me around. I appreciated being treated as well as I was. Such a totally different experience. I would totally suggest Brent Brown and my salesman Rocky Nelson to friends and family. More
Service was great and Lane was very helpful, as well as Sydney. Got me in a great car for a great price, and I couldn't be happier. Definitely will recommend. Sydney. Got me in a great car for a great price, and I couldn't be happier. Definitely will recommend. More
The salesperson was very helpful. There was no pressure to buy a specific model or extra features. I would return to Brent Brown Toyota for my next new car purchase. to buy a specific model or extra features. I would return to Brent Brown Toyota for my next new car purchase. More
After two previous experiences that left a bad taste in our mouths.....we had no interest in buying a vehicle from here. However, we went in for a service call and found ourselves asking for information i our mouths.....we had no interest in buying a vehicle from here. However, we went in for a service call and found ourselves asking for information in regards to a newer Fj cruiser. We spoke with Sheldon and Spencer. I realize they are trained in sales tactics.....but these two were great to answer any of our questions and concerns. They gave us more than a fair price for our trade in and they went beyond the extra mile to make sure our payments stayed the same. We are overall very satisfied with the service, the payments and the vehicle we left with. I really do feel like they bent over backwards to make sure we walked away happy. I feel we got a fair interest rate as well. More
It is not easy to draw people in to buy a vehicle when temperatures are single-digit. It is not easy to sell cars then, either. Chris Cervantes was excellent to work with, even with a chilly sales floor a temperatures are single-digit. It is not easy to sell cars then, either. Chris Cervantes was excellent to work with, even with a chilly sales floor and even chillier lot of cars. He was patient and helped us get a great deal on exactly the car we wanted - and was patient while we figured out what that was. More
We had a great experience! John was very patient and provided all the options available. Rory was very straightforward and helped us decide to protect our investment with the "Armadillo" package. Brian provided all the options available. Rory was very straightforward and helped us decide to protect our investment with the "Armadillo" package. Brian made it all come together to get the financing and seal the deal for us. Overall, we would purchase another car from these guys. They provided a wonderful experience without anyone being pushy. More
We've done a lot of research on the right car and right dealership before actually walking into one. Part of which was the dealer rating online. This was the first and only place we went to before we purch dealership before actually walking into one. Part of which was the dealer rating online. This was the first and only place we went to before we purchased our brand new Camry XLE Hybrid. We worked with Rocky Nelson, who made the experience easy, untroubling and enjoyable. Rocky was never pushy nor aggressive. He helped us come to the best decision for us. Needless to say, we didn't need to go anywhere else and walked away excited about our purchase. Thank you Rocky!! More
I came from the worst car experince one could have and Brent Brown Toyota turned that it into a good one. Thank you for all of your help Brent Brown Toyota turned that it into a good one. Thank you for all of your help More