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Brilliance Honda of Crystal Lake

Crystal Lake, IL

4.8
1,315 Reviews
Brilliance Honda is proud to serve the Crystal Lake, IL region with quality used cars and New Honda vehicles . With models like the HR-V, Civic, CR-V, Odyssey, Accord, and Pilot, we have something for every taste, and every need. Come visit us to see our 2020 Honda vehicles in Crystal Lake and take one for a test drive. If you're looking for a Crystal Lake used car, we can assist you there as well. Visit our used car inventory page to see the large collection of certified preowned and used cars to select from. Brilliance Honda is not just a good choice as your Crystal Lake area Honda dealership serving Barrington, Elgin and Schaumburg, we also provide a full line of services dedicated to our Illinois customers. From auto repair performed by expert mechanics, to OEM Honda auto parts, to car loan assistance in Crystal Lake, Brilliance Honda is the smart choice for your next vehicle, or other automotive needs. We're located at 680 W Terra Cotta, Crystal Lake, IL 60014, or you can call us at 815-459-6400
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680 W Terra Cotta Ave

Crystal Lake, IL

60014

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Showing 1,315 reviews

May 11, 2024

Jesse was so helpful, courteous, expedient, and understood our needs for a car for our daughter! He and his team found her car and she’s is so happy-we are also covered with a great warranty for More

by pamkuehn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sales -Jesse
May 16, 2024 -

Brilliance Honda of Crystal Lake responded

Pamkuehn, we're so glad that we were able to go above and beyond your expectations! Jesse is a great sales associate and we are so glad that you had a wonderful experience. Please don't hesitate to reach out if there's anything additional we can do for you. Thank you, and have a fantastic day! Kelly Keefe Brilliance Honda of Crystal Lake

May 07, 2024

This was one of the best experiences I have had at a car dealership. Jesse was super helpful and honest. More

by kjs5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Brei and Tara Maxey
May 16, 2024 -

Brilliance Honda of Crystal Lake responded

Kjs5, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you. Thanks again for the recommendation, and have an amazing day! Kelly Keefe Brilliance Honda of Crystal Lake

May 07, 2024

Sam was awesome. Very professional and knowledgeable. I highly recommend him and his dealership. A pleasure to do business with. More

by Bernie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Bernie, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience. If you have any further questions, please give us a call. We're always happy to help! Kelly Keefe Brilliance Honda of Crystal Lake

May 07, 2024

Professionally trained and experienced salesmen. Easy going- no pressure, hass-free. Appreciated the time allowance for questions More

by Jbergemiller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Sobin
May 07, 2024 -

Jbergemiller responded

Thanks Sam for the fabulous sale. We appreciate your time and expertise!

May 16, 2024 -

Brilliance Honda of Crystal Lake responded

Jbergemiller, it's experiences like yours that really keep us motivated! We are so glad Sam helped you with what you needed. We do hope we can be of assistance in the future. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 03, 2024

So far, I have only gone through the buying process with Brilliance Honda. It was very smooth and once the "haggling" was done and I said yes, they moved the process along quickly More

by il66pony
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Il66pony, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 01, 2024

This is my second purchased from Brilliance Honda. I was referred to Darrell Herbert several years ago by a colleague of mine to give him a try and now Im upset at myself for waiting so long. My exper More

by Positivevibes77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Sobin
May 04, 2024 -

Brilliance Honda of Crystal Lake responded

Positivevibes77, it's experiences like yours that really keep us motivated! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake

May 01, 2024

We had an absolute great experience at Brilliance Honda. So happy we chose there to make this new car purchase. Rick Miller was so great to work with! More

by Melissa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrell Herbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Brilliance Honda of Crystal Lake responded

Melissa, reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care! Kelly Keefe Brilliance Honda of Crystal Lake

April 30, 2024

This is my second time buying from Brilliance Honda, both times I have met with Robert and I must say my experience with him has been absolutely amazing. He is not that person that is forcing you to make a d More

by Jesus Mireles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren, Sales manager
May 04, 2024 -

Brilliance Honda of Crystal Lake responded

Jesus, we're so glad that we were able to go above and beyond your expectations! Robert is a great sales associate and we are happy you had such a wonderful experience. Thanks again for the recommendation, and have an amazing day! Kelly Keefe Brilliance Honda of Crystal Lake

April 29, 2024

This was our third new car purchase from this dealership; and the second time we worked with Evan. We've always had a great experience with the sales and finance team, as well as the Service Department. More

by Rckymtn10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Medsker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Wadman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Rckymtn10, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Kelly Keefe Brilliance Honda of Crystal Lake

April 25, 2024

Rob Calhoun provided for a stress free purchase. At was a wonderful experience. By the way, this is our second car purchased from Rob. More

by Taft1969
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Calhoun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance new employee
Apr 27, 2024 -

Brilliance Honda of Crystal Lake responded

Hi Taft1969, thank you for taking the time to leave a review for us at Brilliance Honda Of Crystal Lake. We're happy we could meet your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience with Sales Associate Rob. If you ever need anymore assistance, please do not hesitate to reach out. We are always here to help! Until then, drive safe and take care! Kelly Keefe Brilliance Honda of Crystal Lake