Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bristol Toyota
Swansea, MA
946 Reviews
Bristol Toyota is not just bigger...it's BETTER! Our family of great employees has helped Bristol Toyota grow and expand for the last 34 years by providing world-class customer service. Bristol Toyota is the only Toyota dealership in New England that has won Toyota's President's Award for more than 33 consecutive years.
Please visit our new, state of the art Toyota dealership campus in Swansea, MA., at 2283 Grand Army Highway, Route 6, just off Exit 2 I-195.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 946 reviews
December 31, 2016
Fantastic Leasing Toyota's for the past 7 years. This was the first time at this dealership and the best from the salesperson to the finance manager. It was a s Leasing Toyota's for the past 7 years. This was the first time at this dealership and the best from the salesperson to the finance manager. It was a smooth and enjoyable experience all around. More
by Toyotagal
Employees Worked With
Marina Bailey
Helpful December 30, 2016
Easy Experience I honestly have no complaints. Our dealer, was quick and so accommodating. This was an uneasy experience for me searching for a car but I felt comfor I honestly have no complaints. Our dealer, was quick and so accommodating. This was an uneasy experience for me searching for a car but I felt comfortable with him. More
by Lilmo0500
Employees Worked With
December 30, 2016
A++ Dealership This is my second lease with Bristol Toyota. The service and the staff here are exceptional! They have won the presidential award consistently for This is my second lease with Bristol Toyota. The service and the staff here are exceptional! They have won the presidential award consistently for the past 28 years. JR Rocha, my salesman, even changed a personal appointment to accommodate my delivery! I had also spoken to Lynda Ramsay several times on the phone. She went out of her way to come down to the showroom to introduced herself and say hello. So, if you want an enjoyable stress-free experience I recommend you visit Bristol Toyota. Ask for JR and tell him Susan sent you. 👍🏻🏆 More
by Susieqri
December 30, 2016
Great staff... great cars Purchased a 2016 Camry SE from here the experience was absolutely great. Salesman (Jeff) was a wonderful help with selecting just the right vehicle to Purchased a 2016 Camry SE from here the experience was absolutely great. Salesman (Jeff) was a wonderful help with selecting just the right vehicle to meet my means presented everything in a perfect no nonsense no pressure way. If you are looking for a car I strongly suggest Bristol Toyota. More
by MarkH79
Employees Worked With
Jeff McCabe
December 29, 2016
Like buying from family Arrived at Toyota predjuiced from previous car buying experiences . Boy were we wrong .The only experience better we have had , was buying a car from Arrived at Toyota predjuiced from previous car buying experiences . Boy were we wrong .The only experience better we have had , was buying a car from my father for a dollar. More
by Cargal1971
Employees Worked With
Bob medeiros
December 28, 2016
Easy to work with The dealer was very helpful and easy to work with. He answered any questions that I had during my first car buying experience. He even added car mats The dealer was very helpful and easy to work with. He answered any questions that I had during my first car buying experience. He even added car mats as an extra! More
by Daisyyyy
Employees Worked With
JR Rocha
December 17, 2016
Great experience Sharon was fantastic to work with. No pressure, very patient and got us the car we wanted and a great price. Great experience at Bristol Toyota Sharon was fantastic to work with. No pressure, very patient and got us the car we wanted and a great price. Great experience at Bristol Toyota More
by Jmacek
Employees Worked With
Sharon Jorde
December 14, 2016
Completely rushed and sent away without even letting me spea Tried bringing my avalanche in for a trade to get a mini van for the wife. As I entered a man calling for me from behind ask if i needed something. I Tried bringing my avalanche in for a trade to get a mini van for the wife. As I entered a man calling for me from behind ask if i needed something. I tried explaining I wanted someone to appraise my vehicle I was shopping for a van. The man proceeds to ask me to take a van for a ride which I replied it was going to be for my wife she could drive it. He then says why don't you look up Kelly blue book and find out your value and come back when your ready to take one of our vehicles for a ride. I never said I wasn't ready to buy the van. Actually that's the reason I pulled in. This man instantly wanted to control the situation to come to his own conclusions. When my wife pulled into the dealership from work I was going to let her drive the vehicle home. I was only asking to get the appraisal part of the trade in process started because we have young children and wanted to save a Lil stress. Maybe this guy shouldn't be working there if he's in a rush. I work for the hotel industry and this was Cleary poor professionalism which led directly to loss of buisness!! More
by Bad buisness
December 13, 2016
New car searching Unlike other dealerships, we found no high pressure to buy a vehicle here. We enjoyed the relaxed atmosphere & the people were very nice & informativ Unlike other dealerships, we found no high pressure to buy a vehicle here. We enjoyed the relaxed atmosphere & the people were very nice & informative. The place is beautiful. More
by toyotapal1234
December 05, 2016
New Tundra I just purchased a new 2017 Toyota Tundra. The salesman, JR. Rocha was an exceptional salesman with great attentiveness shown throughout the buying pr I just purchased a new 2017 Toyota Tundra. The salesman, JR. Rocha was an exceptional salesman with great attentiveness shown throughout the buying process. The dealership is beautiful, in a convenient location and has a large inventory of new cars to choose from. I would recommend this dealership for your next new car or truck purchase. More
by Denise from Seekonk, Mass.
Employees Worked With
JR Rocha
