Byers Toyota

Purchased a second vehicle from this dealership. Service has been great! Sales excellent. I recommend this dealship to all my friends. They provide the customer with the best service I have ever experienced has been great! Sales excellent. I recommend this dealship to all my friends. They provide the customer with the best service I have ever experienced. More

The customer service is like non other at Byers. When I was a kid I can remember my dad taking me along to purchase his boat of a car and the salesman offering us sodas. I guess "Mo" Mike Ohler has that ol was a kid I can remember my dad taking me along to purchase his boat of a car and the salesman offering us sodas. I guess "Mo" Mike Ohler has that old school mentality. I was astounded when he offered me a soda to drink during my buying process. Not only that, but Mo knew what he was doing and got the ball rolling. I didn't buy right away as I wanted to negotiate the pricing and Mo understood that. His patience was excellent. Mo knew that going to the grass roots of customer service is what it's about - not pressuring, and allowing me to feel as comfortable as possible. The quality of work was excellent and precise. There was nothing hidden and I did not feel pressured. Matt Darling was great in the finance department. Everything was in order and correct. A few months later I even purchased an extended vehicle warranty due to the reseach I had done. Understand this, my wife has a Honda and they also make great vehicles. Honda Marysville told us the Toyota extended warranty plan is HANDS DOWN the best there is. This came from the finance manager at Honda Marysville! He even suggested that I get it! So I did. It ceratinly makes a difference when people seem to enjoy their job and know what they're doing. The friendliness of ALL the staff at Byers Toyota was great. I even found out that the truck I bought was owned by the service agent, Josh Lewis. Josh had installed an aftermarket electronic braking box and said he still had the instuction manual to it. Josh actually brought it in and gave it to me the week after buying the truck! It would have been very easy for him not to care, but he did. My overall experience with the dealership was above and beyond excellent. I have referred several of my friends to this dealership who have purchased Toyota vehicles and will continue to do so as long as Byers Toyota continues to make customer service number one. More

I called several dealerships for price estimates once I knew what I wanted to buy. Byers was by far the most honest and straightforward to deal with. They were not pushy, gave me a fair bid during the proc knew what I wanted to buy. Byers was by far the most honest and straightforward to deal with. They were not pushy, gave me a fair bid during the process (rather than saying "get me the best price and we'll match it"), and I always felt that there would be no surprises once I was ready to close the deal. Everyone there was extremely competent as well as pleasant and friendly. John was wonderful to work with and I recommend him and the rest of the Byers team very highly. More

Steve provided outstanding customer service for my Wife and myself. I called him up prior to visiting the dealership and gave him a rough idea of what we were looking for in a new car and when we arrived ( and myself. I called him up prior to visiting the dealership and gave him a rough idea of what we were looking for in a new car and when we arrived (later than we expected), he had cars picked out for us to look at based on the limited info we gave him during the call. We ended up going with the first vehicle we test drove and after a month in, are very happy with our purchase. We would both recommend Steve to any potential buyer as he provided the most courteous and professional service available. More

It was a Great experience.Bill smith worked with me to get the car I want .He was very friendly and professional .He helped me to save over $1000.The truth ,Bill is very helpful person as well all the peo get the car I want .He was very friendly and professional .He helped me to save over $1000.The truth ,Bill is very helpful person as well all the people I talked to ( specially BIG AL).Great customer service .great job Bill Smith More

The sales team was Great. Very friendly and very accommodating. Not pushy. Great Demeanor. They reached out to me on a daily basis to try and make things work. They worked around my sche accommodating. Not pushy. Great Demeanor. They reached out to me on a daily basis to try and make things work. They worked around my schedule. In Fact, I believe my sales rep came in on his day off to help facilitate the sale. Great Job! Thank you! More

We were trusted to check out the cars on our own, drive them alone- nice. Had to wait so e time for the "financial" part of the deal as they were busy, but overall, we will only buy from Byers. them alone- nice. Had to wait so e time for the "financial" part of the deal as they were busy, but overall, we will only buy from Byers. More

My sister and I - both senior citizens - were traveling thru Ohio Friday 1-13-2012-when my windshield wiper pump froze - the wind chill was 4 below - I had no visibility - it was snowing - we stopped at By thru Ohio Friday 1-13-2012-when my windshield wiper pump froze - the wind chill was 4 below - I had no visibility - it was snowing - we stopped at Byers and they were WONDERFUL - they took my car in immediately - invited us to have coffee and muffins and before we finished they came back and said the car was ready NO CHARGE - I tried to pay them and they refused - stating they were happy to help us. I have never met any nicer people in my life!!!!! More

The best thing I can possibly say about this dealership and the salesman that I worked with is that I felt they were fair with me, and that they worked with me. I plan to purchase another new vehicle in t and the salesman that I worked with is that I felt they were fair with me, and that they worked with me. I plan to purchase another new vehicle in the near future and my first stop will be back at Byers Toyota to meet with Steve Bennett. More

John was honest and straightforward from the initial visit through the sale and after the sale. He treated my family and I with respect and provided helpful information throughout the sales process. W visit through the sale and after the sale. He treated my family and I with respect and provided helpful information throughout the sales process. Working with John and his sales manager Dan Perry was a smooth process and they were both very willing to do their best to provide options, answers and information that eventually led to the sale. As with some other dealers there were no false promises or expectations. I was pleased with my experience. More