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Capital Ford

Raleigh, NC

4.6
1,455 Reviews
Capital Ford of Raleigh, NC is consistently recognized as one of the very best automobile dealerships in the nation. We sell more new Ford cars and new Ford Trucks than any other dealer in North Carolina. In addition to new vehicles, we also have a huge selection of pre-owned cars and trucks of every make and model. We have achieved countless awards, and the very highest levels of distinction from Ford Motor Company. This is a direct result of our placing extraordinary emphasis on employee and customer satisfaction. Most recently, Capital Ford has been presented with Ford Motor Company's The President's Award for a second consecutive year. Capital Ford of Raleigh was also the Top Ford Dealer for new car and truck sales in the southeastern United States and one of the top 25 Ford dealers in the country. In addition to the President's Award, Capital Ford has also been awarded the illustrious Ford Triple Crown. The Triple Crown demonstrates excellence across the entire dealership operation. Dealers must earn the President's Award, Sales Leadership Award, and be a member of the Premier Club in the same year – a truly incredible accomplishment. Dealers must exceed customer expectations every day in every department. This constant pursuit of greatness requires passion, tenacity, and of course, hard work to achieve the highest level of customer satisfaction in both sales and service. This elite award was only given to 23 Ford dealers in the entire United States. Capital Ford is the only Ford dealership in North Carolina or South Carolina to ever achieve this honor. In winning the Triple Crown Award, Capital Ford of Raleigh became the only two-time winner in the Atlanta Region. Tim Michael, President of Capital Ford of Raleigh is very excited with his dealership's awards. Mr. Michael said, "These awards show the commitment of our staff to provide customers with the best possible buying and ownership experience."
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4900 Capital Blvd

Raleigh, NC

27616

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Showing 1,455 reviews

April 28, 2024

They worked to make sure I was happy during and after the sell. I was impressed with their focus on us. More

by SASBIBLOGGER
Recommend Dealer
Yes
Employees Worked With
Anthony Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Wilson. 5 stars
April 28, 2024

They did a great job salt focusing on us to be sure we were happy during and after the purchase. More

by SASBIBLOGGER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Rhoades
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Wilson. 5 stars
April 28, 2024

They took care of us kindly and gave us the best options and they were very fast More

by Jose monterroso
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Terry Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Copley
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2024

Great service , recommend Dan , Fransisco, Deborah and Leah great deals stop in now and see them More

by eguiacharlile
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Crespo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deborah
April 27, 2024

The service advisor was very knowledgeable and helpful. I had no problem with the service or getting a ride from the service center..Thanks capital Ford for the continued good service More

by beanieblu07
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
DJ Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colt Myslinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanlarr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Challacombe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Conklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Moyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

First experience with the service here and it was a very good one . Fast and friendly service More

by edpalau
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2024

Been dealing with Capital Ford since 1980's. They are reliable dealer. Service dept. Is knowledgeable. More

by daphneanngoodwin
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dan Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

My experience was great. Austin was very knowledgeable and checked on me periodically to update me on the progress. overall experience was EXCELLENT! More

by LISA.BLACKMON
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Austin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great communication. Great selection of inventory. Easy to work with. Paperwork is always in order. More

by JOHN.MAYNARD
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Romano, Gregory Ford
April 26, 2024

Jumped right on my problem and had it fixed in sooner than expected time. Very responsive and kept me informed along the way. More

by CHRIS@ISC4ME.COM
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Phillip Bouché
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