Carlsen Subaru
Redwood City, CA
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Larry Fung is the best car salesman I have ever dealt with and am happy to add another Subaru from Larry to the garage. This beautiful outback wilderness will be our 8th Subaru. It was truly a pleasure a with and am happy to add another Subaru from Larry to the garage. This beautiful outback wilderness will be our 8th Subaru. It was truly a pleasure and I really appreciate the fact Larry took the time to make sure I knew everything about the car as well as the service department and letting me know I can now make appointments via my car! Thanks again Larry. I hope to be back when the BRZ TS drops. More
Recently I purchased a new Suabaru Ascent and had an excellent experience. I didn't feel pressured....there was an ease to the interactions....there was a car already in inventory that met my needs. I excellent experience. I didn't feel pressured....there was an ease to the interactions....there was a car already in inventory that met my needs. It was very seamless and simple. Thanks! More
John Minch sold us our Subaru Crosstrek and we couldn't be more pleased. He was very friendly and very honest. I asked him what this car is going to cost us out the door and he told me ...no down payment be more pleased. He was very friendly and very honest. I asked him what this car is going to cost us out the door and he told me ...no down payment. We had to order our car. He was right. My car came in and his price was right. I did end up getting a warranty but that was my choice. He showed me how to use all the things my car came with on the inside and was very patient going over everything. I am now driving my new Subaru and couldn't be more pleased with the car and how everything went when purchasing my car. More
My girlfriend went in to buy crossbars for her 2014 Subaru cross trek. The guy (not sure who) sold her the part. We sat on them for 2 years and didn’t install. Once we went to it turns out the parts so Subaru cross trek. The guy (not sure who) sold her the part. We sat on them for 2 years and didn’t install. Once we went to it turns out the parts sold don’t fit with her model after trying to return them (no receipt) we were told they had no record of the transaction and couldn’t do anything without a receipt. They’re brand new. Definitely ripped us off and lied to us. Not a good brand for the Subaru name. Very disappointed. More
service appointment was easily made online. once I arrived to the dealership I was greeted politely and my car was taken in immediately. They are very covid conscious as they immediately p[aced once I arrived to the dealership I was greeted politely and my car was taken in immediately. They are very covid conscious as they immediately p[aced a plastic wrap around my steering wheel. The employee was wearing a mask and there is an abundance of hand sanitizer stations throughout the dealership. The service advisor Harry Singh gave me a written quote and gave me an estimated time my car would be ready.throughout the day he followed up with me on the status of my car and phoned me when it was ready for pickup. when I arrived to pick up my car, the cashier was friendly and helpful and my total charges were under the original estimate. They even washed my car.This was a great experience. Carlsen Subaru is a very honest professional dealership. I own 2 subarus(both purchased at Carlsen Subaru) I will definately purchase my next car from Carlsen Subaru. Also this is the only dealership that I will take my cars to for service More
Straightforward and honest. I configured the car online, brought the quote to Sam, he gave me a discount and ordered the Crosstrek Hybrid for me with a 3 month delivery. I configured the car online, brought the quote to Sam, he gave me a discount and ordered the Crosstrek Hybrid for me with a 3 month delivery. More
Always a five star service! !!! The nicest and the most professional staff! I love coming here. They take care of my needs on a timely manner and always exceeds my expectations. !!! The nicest and the most professional staff! I love coming here. They take care of my needs on a timely manner and always exceeds my expectations. More