Certified Benz & Beemer

Andy was informative and friendly... very knowledgeable rado Andy was very informative and knowledgeable.... Very personable and friendly..overall experience was excellent.. Would recommend family and friends fo Andy was very informative and knowledgeable.... Very personable and friendly..overall experience was excellent.. Would recommend family and friends for sure. Also very clean environment More

Great experience in purchase of MB SL 550 Jim immediately settles the buyer into a comfortable experience. From the moment you greet him, you have an experienced professional handling every d Jim immediately settles the buyer into a comfortable experience. From the moment you greet him, you have an experienced professional handling every detail of your amazing business deal. Highly recommend Jim. More

More than I expected We never expected to get such down to earth, friendly and responsive service in a high end dealer ship located in Scottsdale! Samuel DeStefano went a We never expected to get such down to earth, friendly and responsive service in a high end dealer ship located in Scottsdale! Samuel DeStefano went above and beyond our expectations. All our questions were answered and he stepped us through the process quickly and efficiently. He made the whole experience completely enjoyable. Thanks! More

Customer Service The entire sales staff was friendly and accommodating. Danny was exceptional. He listened to my requests for a specific BMW and didn't attempt to se The entire sales staff was friendly and accommodating. Danny was exceptional. He listened to my requests for a specific BMW and didn't attempt to sell me a car I wasn't interested in owning. He was very professional and helpful throughout the entire transaction, even going out of his way to gas the car while I was completing the financial paperwork. He didn't rush me through and out the door but took extra time to answer my questions and help me active the Bluetooth to sync my phone before I left B&B. I will definitely contact Danny when I'm ready to purchase my next BMW. The sales staff is the "face" of the organization, and Danny is the personification of customer service. More

My A4 Delightful Purchase! I called Chris B. when i saw the A4 in that exquisite color (desert sand) on line. He was easy and never "salesy' on the phone. (I have been in sales I called Chris B. when i saw the A4 in that exquisite color (desert sand) on line. He was easy and never "salesy' on the phone. (I have been in sales most of my life...so recognize sincerity). Chris was very easy going and sincere. I said i would be in between 4-6 PM that day. I came in and the first person i met was Chris. He was terrific all the way through the process. I knew i wanted that car the minute i saw it.. as i have done my research. So, we started the process. My son came in (an Audi Aficionado) and went over all the details of the car with Chris. Chris was patient, attentive and realistic. My son is a "tough Audi expert" and he trusted Chris also, and left to let me finish the process. I went home with my car and am absolutely thrilled! FYI: The finance guy was an issue. When we went to wait for him so i could sign papers, he walked up to us and looked perplexed and "un approving" in his demeanor and way he phrased things. (I have been teaching communicaitons in corporations for 35 years). I became anxious, thinking my sale would not go through. He said, " soooo, how do you get paid?" (I am an independent consultant and have been forever. ) I explained it and he still appeared disapproving in his demeaner and head shaking. (Frankly i wanted to slap him!). He left again, disgruntled and i asked Chris, is this not going to happen?? Chris reassured me positively that i was driving my car home! Otherwise, i would of been sure it was over. the finance guy came back 10 minutes later and said, who writes your checks? And how much do you make a month? (which was all in the document that Chris went through with me prior). He told me i need to have 2 bank statements to prove this. I was furious. But Chris reassured me it was all OK, and he stayed with me. Later he came and got me and i signed everything. My assessment of the situation: a) the Finance guy was posturing his power...and liked to make me nervous, as HE made it clear with his demeanor and questions that HE had the power to deny me. (Though I already had my credit approved). I signed the papers, and Chris saw to it that I was calm and happy. I told Chris i was going to make this known to all of you, as it really through a kink in my experience. The finance guy STILL NEEDS to be slapped! WHEN i come into the dealership again (and i will, as i love Chris!) i will find him (also a Chris) and have a "discussion" with him about the impact of his behavior. The other people i met (Bart?) were delightful. I will be recommending your agency. Oh, the finance guy didn't tell me about the extended warranty options - i need to call tomorrow to find out about them.. Peg K More

Very satisfied Very solid experience. Jamie Herbrandon was a pleasure to work with. I felt vey confidant in his knowledge of all the vehicles. I would recommend this Very solid experience. Jamie Herbrandon was a pleasure to work with. I felt vey confidant in his knowledge of all the vehicles. I would recommend this company to anyone who is in the market for purchasing a vehicle. More

Great Experience By far the easiest car deals that I have ever gone through. Andy Manhal was the salesman and he made sure everything went smoothly and quickly. By far the easiest car deals that I have ever gone through. Andy Manhal was the salesman and he made sure everything went smoothly and quickly. More

Helped me with everything inneeded If you ever wanted a headache free experience while buying a car, these guys are the place to go. They will help you in every way possible! Thank for If you ever wanted a headache free experience while buying a car, these guys are the place to go. They will help you in every way possible! Thank for everything guys. More

Excellence My experience with the staff at Certified Benz and Beemer is yet again top notch, no pressure and going above and beyond to get me in the car I wanted My experience with the staff at Certified Benz and Beemer is yet again top notch, no pressure and going above and beyond to get me in the car I wanted with no hassle. This is by far the best experience of any car dealers I have had before. My previous purchase of my BMW 528i when the dealership was in Mesa, AZ was just as hassle free as my current purchase of a BMW 750Li. Thanks guys for your excellent service. More

What a personal experience Wow. Just wow. The service I received from Samuel DeStefano was the best I have ever had at a dealership. I walked in looking to buy a beemer and cate Wow. Just wow. The service I received from Samuel DeStefano was the best I have ever had at a dealership. I walked in looking to buy a beemer and catered the whole experience to me. He stuck with me for 5 hours while I was trying to decide. Really an outstanding guy! More