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Certified Benz and Beemer - Service Center

4.9

277 Lifetime Service Reviews

6725 E McDowell Rd, Scottsdale, Arizona 85257

277 Reviews of Certified Benz and Beemer - Service Center

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April 27, 2017

"Purchased a BMW 435i 2015 M package "

- Nithin Kumar Gopu

Christopher Beaman amazing customer service i have recently bought a 2015 BMW 435i with certified Benz and Beamer. Christopher Beaman was very helpful in finding the car and gave me a good deal. I visited so many other dealers but never felt comfortable as everyone wanted to force the customers to buy the vehicle but CBB is great place they go by customer preferences. There was absolute no pressure. All the departments handled very well Chirs(Manager) and finance team too. Thank you Christopher Beaman and Team !!!!! thank you CBB!!!!

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Recommend Dealer
Yes
Employees Worked With
Chris Barone
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Beaman
4.9
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Chris Fredlake
4.7
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Travis Walters
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 26, 2017

"My expierience at certified benz&beemer"

- mavinino

I had a great experience at the benz &beemer service department ,i was happy with service they provide for me. Mike always make sure that you happy with service.

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 26, 2017 -

Certified Benz and Beemer responded

Dear mavinino: Thanks so much for the FIVE STAR review for the Service Department at CBB! We are glad to hear that you were very happy with the service provided by Mike. Please let us know when CBB can assist you again in the future.

April 24, 2017

"Car detailed"

- Nancy

Bryan was super. I had my car detailed. He paid close attention to detail. Said it would take 4 hours. It was exactly 4 hours. He gave us a loaner car.. Great customer service

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Recommend Dealer
Yes
Employees Worked With
Brian Sullivan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 26, 2017 -

Certified Benz and Beemer responded

Dear Nancy: We appreciate your feedback that Bryan was so helpful and provided great customer service on your recent visit to the CBB Service Department. Please let us know when we can assist you again in the future, whether with maintenance again or when you are back in the market for your next vehicle.

April 21, 2017

"service department"

- LindaB

Mike is so helpful and eager to find a solution to whatever situation comes. Mike answers questions and returns calls promptly. The service department is a good team.

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 22, 2017 -

Certified Benz and Beemer responded

Dear LindaB: Thanks for the FIVE STAR Review! We are delighted to hear that Michael and the Service Department team were so helpful for you. We look forward to helping you again in the future, whether for maintenance or when you are in the market for your next vehicle.

April 20, 2017

" Service is awesome. "

- Audi girl

The service team treats me like family. They're always looking out for me making sure my car performs at its highest potential. Highly recommended .

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 21, 2017 -

Certified Benz and Beemer responded

Dear Audi girl: We really appreciate you taking the time to let our customers knwo about the high quality of treatment that you received from Mike and the rest of the Service Department. Thanks for the high recommendations too! Please let us know when CBB can be of assistance to you again.

April 20, 2017

"Amazing experience "

- Iamorijinal

Making the appointment was easy. Was greeted by Mike and he took care of me from start to finish! Was very impressed with the service

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 21, 2017 -

Certified Benz and Beemer responded

Dear lamorijinal: Thanks for sharing your feedback with us regarding your recent amazing experience working with Mike and the Service Department at CBB. We sincerely look forward to having the pleasure of seeing you again in the future!

April 20, 2017

"Great experience!"

- Breezeem

Trustworthy and not pushy. The process was not long from the salesman to finance. Car buying was a breeze. I love my car! Look forward to doing business again.

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Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Anthony Vecchio
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 21, 2017 -

Certified Benz and Beemer responded

Deear Breezeem: We are so delighted that you love your new car and that Danny and the CBB team helped to make your recent purchase a great one! Please do not hesitate to reach out to us if you need any maintenance in the future or when you are back in the market for your next vehicle.

April 19, 2017

"Great Service"

- SusanAZ

Michael was great to work with. He is very friendly and professional. My car was diagnosed quickly and the repairs were performed much faster than I expected.

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Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2017 -

Certified Benz and Beemer responded

Susan: We really appreciate that you took the time to share your feedback regarding the great customer service provided by Michael in the Service Department. We are glad to hear that his friendly and professional demeanor made it easy for you. Thanks for your business and we look forward to seeing you again soon.

April 18, 2017

"Best customer service!"

- Elizabeth

It's human nature to dread having to take your car in for maintenance, but Morgan makes this experience positive and painless. Morgan always greets me with a smile, explains any issues with my car in great detail, and makes sure accommodations for a loaner car are made if service will be longer than anticipated. Morgan's professional and personable demeanor makes me feel welcome and valued as a customer.

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Recommend Dealer
Yes
Employees Worked With
Morgan Mcleod
4.8
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 19, 2017 -

Certified Benz and Beemer responded

Elizabeth: Thanks for taking the time to share your compliments on Morgan's excellent customer service with our Service Department. We are so happy to hear that Morgan makes you feel welcome and valued as a customer of Certified Benz & Beemer. We appreciate your support and look forward to seeing you again.

April 13, 2017

"Satisfied"

- Ralph W

Danny was very professional and helpful. Made things easier for me definitely will do more business here in the future. Also prices are affordable and service dept. were great

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Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Apr 16, 2017 -

Certified Benz and Beemer responded

Ralph: Thanks so much for your FIVE STAR review! We are happy to hear that Danny was very professional and helped to make things easier and for recognizing that our prices were affordable and the service department was great. Thanks so much for the business and CBB looks forward to doing more business with you in the future.

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