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Coastal Kia

Wilmington, NC

Overview
Employees
Reviews
Vehicles
4.8
5,496 Reviews
- Coastal Kia - Customer Service is our #1 Priority! - We’re Locally Owned and Operated! Your money stays right here in the community! - Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes - Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!! - We support many local civic, church and school organizations! - A+ Better Business Bureau rating!
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6115 Market St

Wilmington, NC

28405

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Showing 5,496 reviews

November 13, 2024

Helpful and friendly let's you know service needed and cost before doing service on vehicle More

by JUDYWILLIFORD9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Coastal Kia responded

Wonderful news! Thank you! We appreciate the high marks for our Service Consultant Sam Weisman. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

November 12, 2024

I found the exact car I wanted at coastal Kia. I was located in PA and was able to communicate over the phone during the week to get all the details ironed out so when I took the 9 hour drive the More

by melody742
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Coastal Kia responded

Amazing! Thank you for making the long trip to do business with us! We appreciate the five star review and heartfelt testimonial. We are thrilled to hear our Product Specialist Brandon Wright and our Business Manager Isaiah Torres exceeded your expectations. Congratulations and enjoy. We truly appreciate the opportunity.

November 12, 2024

I want to thank Coastal Kia for what they done to get me in my new car today. Drew Belk was the best salesmen, he went above and beyond to make sure I got the car I wanted. Thank you Drew and thank you Co More

by scgirlforsure
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Desmarest
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our Product Specialist Drew Belk. We love the feedback included, "Drew Belk was the best salesman, he went above and beyond to make sure I got the car I wanted." Great news! Congratulations and enjoy. Please do not hesitate to reach out to Drew or any of our staff if you need anything. Thanks again!

November 11, 2024

Service was fine. .but for what they did I thought it to a little to long to complete the service More

by TJKBARB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Coastal Kia responded

Thank you for the review. We appreciate your patience during your recent service experience. Please reach out to our Service Director, John Wigger, at 910-408-0100 to discuss your concerns. We are here to help and look forward to your call. Thank you

November 11, 2024

Service was easy and quick and very efficient. I appreciate the concern for my time. More

by laurahbuys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Coastal Kia responded

We truly appreciate the five star service review and high marks for our Service Consultant Bob Tomlin. We love the feedback including, "service was easy and quick and very efficient." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 11, 2024

Nice clean showroom. Friendly people. Brandon was friendly answered my questions. He showed me the car and we went on road test. More

by JerryS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Wright
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Coastal Kia responded

Great news Jerry! It was thoughtful of you to go online and rate your recent showroom experience. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for the five star rating and compliments for our team. We are here if you need us.

November 11, 2024

Coastal Kia is an amazing dealership. Riley is the best salesman there is. Thank you coastal Kia. More

by John Pelfrey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uber Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Riley Harlow
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Nov 12, 2024 -

Coastal Kia responded

Thank you John for the amazing review! We sincerely appreciate the five star rating and compliments for our Product Specialist Riley Harlow. Your high rating of our Sales Manager Uber Hernandez is greatly appreciated as well. Congratulations and enjoy. Please do not hesitate to reach out if you need us for anything. Thanks again!

November 10, 2024

The service department was very professional and friendly and take very good care of my car and cleaned it after they were done More

by carl.v.csrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barbara Ness
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Coastal Kia responded

Wonderful news! Thank you! We appreciate the five star service review and compliments for our team. We are thrilled to hear you were able to take advantage of our complimentary courtesy wash process. Thank you for going online and sharing your recent service experience. We are here if you need us.

November 10, 2024

I always get great service at Coastal Kia. The service department is on top of their game. More

by Rollinstim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Coastal Kia responded

Thank you for the gracious comments and high marks! We appreciate your service review and loyalty to our facility. It was thoughtful of you to give our Service Consultants Bob Tomlin and Gary Nelson such high marks. We love the feedback including, "I always get great service at Coastal Kia." We are here if you need anything. Thanks again!

November 10, 2024

Very quick to get an appointment and it was performed in a very timely manner. More

by Vicki_Faulkner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Coastal Kia responded

Great news Vicki! Thank you for the five star service review. It was thoughtful of you to go online and rate your recent experience. We strive to deliver a truly exceptional experience to every client during every visit. Thanks again!

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