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Coastal Kia
Wilmington, NC
5,493 Reviews
- Coastal Kia - Customer Service is our #1 Priority!
- We’re Locally Owned and Operated! Your money stays right here in the community!
- Concierge Service - Local Pick-Up and return of your vehicle within Wilmington Zip Codes
- Pat Koballa, Owner, has been part of the Automotive Community in Wilmington since 1994 and will be in the dealership every day to assist with all your automotive needs. We value your business but most of all we value your friendship!!
- We support many local civic, church and school organizations!
- A+ Better Business Bureau rating!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,493 reviews
October 30, 2024
The service department got me in and ordered the parts and finished up in a timely manner thank you and finished up in a timely manner thank you More
by CLAYBIRD1170
Verified CustomerEmployees Worked With
October 30, 2024
They were fast and efficient and offered assistance on other parts of vehicle that were damaged and offered to fix that but was not able to afford it but they were very understanding and I appreciated the other parts of vehicle that were damaged and offered to fix that but was not able to afford it but they were very understanding and I appreciated their help as well after they called about the service. More
by cmfoss1996
October 30, 2024
Service was exceptional would definitely recommend to others and will definitely be getting more service others and will definitely be getting more service More
by waltermcallister24
Employees Worked With
October 30, 2024
We just bought a 2022 telluride only had if 2 months we were told at first service that brakes are at 40%. This was never disclosed at original sale. This is very disappointing. were told at first service that brakes are at 40%. This was never disclosed at original sale. This is very disappointing. More
by duffy4099
Employees Worked With
October 30, 2024
Sam was great and the staff were super friendly. The whole process from start to finish was smooth! I The whole process from start to finish was smooth! I More
by jenncastronova
Employees Worked With
October 30, 2024
Buying was quick and easy. Very personable people. Found the car we wanted and came to a reasonable cost. Very personable people. Found the car we wanted and came to a reasonable cost. More
by jrgaut
October 29, 2024
Chris was professional and friendly. He listed to what we wanted in a new vehicle and showed us option so we could decide what was most important. The entire dealership was great to wo He listed to what we wanted in a new vehicle and showed us option so we could decide what was most important. The entire dealership was great to work with and they all worked towards selling us a car we wanted at the price point that was good for us. Good place to find a car and we will surely come back when we need another car. More
by nancychoi1018
October 29, 2024
Ever and Drew were amazing ! ! The best car buying experience I ever had!! We will be back ! The best car buying experience I ever had!! We will be back More
by crystalpigford
October 29, 2024
I had a great experience at Coastal Kia. They found a a great car at a good price. They found a a great car at a good price. More
by chrissyb
October 29, 2024
Excellent service department. They got me taken care of with a decent amount of services due at 60k miles They got me taken care of with a decent amount of services due at 60k miles More
by COLT6238
Employees Worked With
