Cobb County Toyota

Austin was very friendly. The service was quick and car returned in same condition. Thanks The service was quick and car returned in same condition. Thanks More

In the past, have had several really lousy experiences with the service department and a rude manager. I decided I would give it one more chance. Jeff Silvers was helpful, curtious and knowledgeable. So with the service department and a rude manager. I decided I would give it one more chance. Jeff Silvers was helpful, curtious and knowledgeable. So I will go again next maintenance More

I was at the dealership for service on my Toyota. My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remark My service advisor, JC Cooper took very good care of me. Communication was excellent, and his understanding of my description of my issues was remarkable . Every department was attentive, even the parts department kept coffee flowing.. More

Good communication and good customer service. Thorough car inspection and transparent about car repair costs. Thorough car inspection and transparent about car repair costs. More

Kyle Jones was very helpful. He got my truck processed and to the service department rapidly. I had a very pleasant experience and I will use Cobb County Toyota again in the futu He got my truck processed and to the service department rapidly. I had a very pleasant experience and I will use Cobb County Toyota again in the future. More

Excellent and fast service thank you so much and great communication about the service and the future service communication about the service and the future service More

Very good, since I Haven’t purchased a new car since 2004. Everyone was kind and respectful. They had answers for my questions. However, they need to cut down the amount of time in the process of just t 2004. Everyone was kind and respectful. They had answers for my questions. However, they need to cut down the amount of time in the process of just trying to get a price. I must’ve signed 20 documents. Until I finally had to say that I was leaving unless I spoke with somebody who could give me information on the Interest rates to finance the car and monthly payments. It took approximately an hour, and insisting many times that I was gonna walk out before I finally was able to talk about financing. More

I was there for the 5000 service on my Crown Signia. Received the paperwork but that shows the 26 pt inspection and tire rotation, but no discussion about what was done or how it went, such as all fluid Received the paperwork but that shows the 26 pt inspection and tire rotation, but no discussion about what was done or how it went, such as all fluids were good, added air to tires, etc More

My experience at Cobb County Toyota was disappointing. Some members of the team at Cobb County Toyota really confirm the reputation that most car salesman have. I would not have done business here if not Some members of the team at Cobb County Toyota really confirm the reputation that most car salesman have. I would not have done business here if not for the specific Tacoma I wanted on the lot. My sales representative, Steve Coronado, was adequate, but interactions with manager Robert Smith and sales rep Jason were unsatisfactory (Robert Smith being the final say in everything and Jason for inserting himself into negotiations Friday night and reminded me the Black Friday deal I had seen when I began shopping around “was” a deal I could no longer get). Negotiations began on the evening of December 5. While initial discussions included offers of discounts, the process became aggressive, with pressure to sign immediately despite my request for time to consult my wife that evening. After deciding not to proceed Saturday morning, my car unexpectedly broke down the next day. I contacted Steve, who indicated that most of the original terms could still be honored. However, upon returning, I found key elements of the deal—including the monthly payment and down payment—had changed for the worse. Robert was unwilling to negotiate further, and Steve’s influence was limited. Ultimately, I incurred an additional $1,001 due to this 24-hour difference in accepting the deal. This experience left me feeling taken advantage of during a difficult time. I am pleased with the vehicle, but I cannot recommend this dealership due to the unprofessional and unsympathetic approach I encountered. More

The service department was thorough and helpful. They got the job done well ahead of the estimated time. We're very satisfied. They got the job done well ahead of the estimated time. We're very satisfied. More