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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,969 Reviews

2,969 Reviews of Cobb County Toyota - Service Center

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August 12, 2023

Made the process very easy! They took my car and made everything super simple and did exactly what i wanted. Very happy More

by MIAHROSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

I had the best experience at Cobb County Toyota. Everyone had a great attitude and they accommodated my shuttle needs even though their current one was rush a customer who fell in to the ER. Thank y More

by wanja.southerland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Haskell
August 12, 2023

I pulled in for routine maintenance without an appointment. I was addressed to and my needs were taken care of quickly. A recall was explained detail and so was my coverage for routine maintenance More

by lyn6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Excellent Service advisors who are a true credit to Toyota . My visits here are always pleasant More

by amutongi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

Pleasant service rep. Was very helpful and kept me in the loop while my car was being serviced. More

by FRANKGWX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
David Cobb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Nascimento
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2023

every time a service is done, they don't inflate the tire, check the pressure and leave the tire without the valve cap. I always have to buy new caps, inflate the tires myself. Same goes for the 2 cars. More

by jpmssb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2023

I always have a good experience with the service department. Good communication, speedy service always appreciated More

by terriemcdaniel12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Claybrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Stump
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The courtesy shuttle drivers - both very pleasant
August 10, 2023

very good service. Mr. Juan Carlos Ortega excellent. and the man who brought my car very kindly helped me with some questions that I asked him. I felt very well cared f More

by YOLANDA_GOMEZV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2023

Great service but calling four or five times and it rings two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response More

by jack.nix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NO
August 10, 2023

Everybody was professional and and friendly got my oil changed and rotated tires was pleased by the service More

by MARGIE.DOBSON3140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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