Back

Colonial Volkswagen of Westborough

Westborough, MA

4.9
3,104 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Contact Dealership

89 Turnpike Road, Rt. 9

Westborough, MA

01581

Directions

By Type

Showing 3,104 reviews

February 21, 2026

Everything went very smoothly. They were very attentive to my daughter‘s needs. We would definitely go back for our next new vehicle.. More

by JUDYGONZALEZ_0723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2026

Very nice, ample seating, displayed vehicles in an inviting way, Bill Fallon is very professional. More

by MMATULIS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

I had a great experience purchasing my Crosstrek. The process was smooth, straightforward, and stress-free from start to finish. Marc was knowledgeable, professional, and made sure all my questions w More

by jmdav242
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Redding
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
February 18, 2026

My daughter purchased her first slightly used car at Colonial VW and everyone pulled together to create a very special experience for her. Marc, our sales manager, took the time to make her feel valued. More

by ray.hippeli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Lima
February 16, 2026

We had a wonderful experience dealing with Marc. There was a small issue with delivery created by the Registry and Marc and the sales department went above and beyond in fixing this issue and taking More

by Scoutcoolatta
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2026

Marc was an absolute pleasure to work with! Made the process super easy on short notice, was very very knowledgeable of the line we were looking at as well as other similar models. Amazing foll More

by lukemacwork
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2026

Great service. Handled my car with great skill and very clear position and had it done fast More

by jjschram79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2026

The staff was very friendly, helpful thorough and did a great job. Also super quick More

by lhuynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gina Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny (the mechanic who worked on my car) 5 stars also.
February 09, 2026

Great customer service. Great mechanics. Job is always completed on time. Very easy to schedule and get updated during the service More

by RMCGINNITY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill McGratg
February 08, 2026

I've been a customer for years and will continue to be one for many more. More

by JAKE81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Gloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Redding
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...