Back

Colonial Volkswagen of Westborough - Service Center

Westborough, MA

4.9
1,081 Reviews

1,081 Reviews of Colonial Volkswagen of Westborough - Service Center

Sort by
May 16, 2024

Love this place. Always kind and accommodating and great service. Would recommend to a friend. More

by LEONDM14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

The staff are great, Kevin is amazing and not pushy. Thank you for all your hard work Marc Did a great job working with us and we will definitely be buying from them again thank you. Wood very much High More

by mguerriero71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Pender
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Schoenhammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Have always been very satisfied with the service I have received at Colonial. Bill as usual was very helpful. More

by REHMCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Dylan was very helpful and attentive when I arrived and until I left. Costumer service was great and facility was clean with fresh coffee options while I waited. More

by Jon.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Had to do my 20,000mi service and it was phenomenal. The team was very transparent about updates concerning my service and vehicle. Furthermore, I stated that I wanted to go get my nails done while my c More

by snjohndro01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

Great service! Great communication, and the bill was as estimated. It started raining so hard while I was there - Jon brought my car inside so I could avoid the ra More

by WENDYPEVCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I can’t say enough good things about this service department! Accommodating, a pleasure to deal with and reasonable pricing! Five stars!! More

by cjh582x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fallon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Service is always great to work with. and communication is also pretty pretty pretty good. More

by bc01752
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Begin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Great support from Jon and the crew - helpful and informative. Love the coffee and the WIFI too More

by tim.keator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lacey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

Awesome experience. Everyone was helpful, attentive and friendly. It was a great first experience and my first Volkswagen! More

by suzanne.g.roberts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Mcgrath
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...