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Crest Cadillac

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,135 Reviews
BEST OF CREST Our best offers. Our Best Selection. Your best choice to get more for less. See why so many customers love Crest.
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6280 State Hwy 121

Frisco, TX

75034

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Showing 1,135 reviews

February 13, 2025

The online process was excellent. Juda contacted me and assisted me with the deal. Special thanks to Matt for ironing out a glitch. Superb Job to all!! Would definitely recommend the More

by tanchaz
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juda Shamay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nelson
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Feb 18, 2025 -

Crest Cadillac responded

Thank you for the amazing review! We're so glad to hear that the online process was smooth and that Juda and Matt were able to assist you every step of the way. We really appreciate your kind words and are thrilled that you're happy with the service. Your recommendation means a lot to us, and we look forward to helping you again in the future!

February 13, 2025

Our first service on our 2024 Escalade was done well and completed in 90 minutes More

by LANAGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A new customer rep
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Feb 18, 2025 -

Crest Cadillac responded

Thank you for the great review! We’re so glad to hear that your first service on your 2024 Escalade went smoothly and was completed in a timely 90 minutes. We always strive to provide efficient and high-quality service, and we’re happy to have met your expectations. We look forward to serving you again in the future!

February 12, 2025

Fast very knowledgeable on the cars paperwork fast to finish clean show room very comfortable to deal with More

by JCLEAL50
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Melgarejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Bazurto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Arreaga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Crest Cadillac responded

Thank you so much for the glowing review! We're thrilled to hear that you had a positive experience with our team and that the process was fast, efficient, and comfortable. It’s great to know that our showroom and paperwork knowledge met your expectations. We truly appreciate your kind words and look forward to working with you again in the future!

February 12, 2025

excelent service from Logan McPherson. Very proffesional and responsive. service was don accurately and promptly More

by PIONEER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 13, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Logan McPherson provided excellent service and that everything was handled professionally and promptly. We take great pride in our team, and it's wonderful to know that their efforts made a positive impact on your experience. We truly appreciate your feedback and look forward to assisting you again in the future!

February 12, 2025

Crest Cadillac and my salesman Chris R went above and beyond. Chris was easy to work with, patient with me when I had to step away for a work call, explained the vehicle to me on delivery, helped get ev More

by jeffp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayesh Patel
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Feb 13, 2025 -

Crest Cadillac responded

Thank you so much for your incredible review! We're so glad to hear that Chris R went above and beyond to make your experience as smooth as possible, especially during such a hectic day. It's great to know that his patience, helpfulness, and extra effort made a real difference for you. We truly appreciate your feedback and are so happy you’re driving your dream car! We look forward to serving you again in the future!

February 12, 2025

Logan always does an outstanding job of communicating and follow through. My entire service experience was excellent from top to bottom. More

by EILEENK70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson was outstanding. Always on point.
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Feb 13, 2025 -

Crest Cadillac responded

Thank you for the wonderful review! We're so glad to hear that Logan provided excellent communication and follow-through throughout your service experience. It's great to know that your entire experience was top-notch from start to finish. We truly appreciate your kind feedback and look forward to serving you again soon!

February 11, 2025

Everyone through the process was excellent with service. I felt very comfortable and cared for. Thanks More

by TRACEYU2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TUX
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Feb 12, 2025 -

Crest Cadillac responded

We're so happy to hear you had such a positive experience with our team! We're delighted you felt well taken care of and comfortable during your time with us. Thank you for your kind words.

February 11, 2025

Felix was awesome! Very professional! Helped us make the best choice on our new vehicle! Highly recommend him! More

by STA_C75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Villatoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2025 -

Crest Cadillac responded

Thanks for the great feedback! We're thrilled to hear that Felix provided you with excellent service and helped you find the perfect vehicle. Your recommendation means a lot to us! Enjoy your new ride!

February 11, 2025

Logan my service adviser was great, he took care of all the warranty issues on my vehicle in a very timely matter. Great communication throughout the process. More

by JUAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Feb 12, 2025 -

Crest Cadillac responded

We're delighted you were happy with the service you received from Logan. It's fantastic that he was able to address your warranty issues efficiently and keep you well-informed throughout the process. Thank you for sharing your experience.

February 11, 2025

Great customer service. Very polite. Answered all my questions. Went the extra mile to do research on a question. More

by RENAELAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
Report | Print
Feb 12, 2025 -

Crest Cadillac responded

Thanks for the fantastic feedback! We're thrilled to hear that our team provided you with excellent service and went the extra mile. Your satisfaction is our priority, and we appreciate you taking the time to share your experience!

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