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Darrell Waltrip Subaru

Franklin, TN

4.9
319 Reviews

1450 Murfreesboro Rd

Franklin, TN

37067

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319 Reviews of Darrell Waltrip Subaru

March 27, 2021

Chose Darrell Waltrip Subaru to complete the repairs on our 2019 Outback Touring with the fuel pump replacement safety recall. Set up appointment and got the repairs done quickly. Alan was my service rep More

by kentmatherGregM54
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Mickinak, Allen Gates
Mar 28, 2021 -

Darrell Waltrip Subaru responded

Hi Kentmathergregm54, thank you for taking time to leave a review for us at Darrell Waltrip Subaru. We're happy we could meet your expectations, and it will be a pleasure sharing your recommendation with Alan Mickinak and Allen Gates. Thank you very much, have a great day!

November 15, 2020

Rob was super competent, efficient and friendly. He expedited the process of resolving a complicated issue that the dealership in Dayton had misdiagnosed and was trying to charge me more than $700 for More

by janicerbrazil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob, Bob Woods
Nov 16, 2020 -

Darrell Waltrip Subaru responded

Janicerbrazil, we are so happy to read such a great review about the team here at Darrell Waltrip Subaru. We are also pleased that Rob Selph was able to resolve the issue for you and keep you from having to pay for the repair. Our team always tries to provide an outstanding customer experience, and it sounds like they were able to deliver that during your visit. It makes all of us proud to share reviews like yours, and we appreciate you sharing your experience with the world. Have a great day!

Nov 19, 2020 -

janicerbrazil responded

Superb service department

November 11, 2020

I pass 2 other Subaru dealerships to visit Darrell Waltrip Subaru. They always take care of my Forester and go above and beyond to make sure it’s running in great shape! More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Mickinak
Nov 13, 2020 -

Darrell Waltrip Subaru responded

Parker, thank you so much for the positive review. It means a lot when guests go the extra distance to visit us, and we just want to say "thanks" for doing your services with us. We know Alan Mickinak will appreciate your recommendation, and it will be a pleasure share your review with him. Have a great day!

January 17, 2020

Geeat car buying experince. Everyone very friendly and make sure you are taken care of. This was the 3rd auto I have bought from them and when I get ready for another one it will More

by bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Duncan
Jan 20, 2020 -

Darrell Waltrip Subaru responded

Hi Bob, thank you for the great review. Your recommendation means a lot to us and it is always a pleasure to share such high praise with our employees. Steve does a great job for his customers and we are glad your experience with him was a good one. Thank you!

April 14, 2019

Great sales experience! We highly recommend Steve Iler. He was knowledgeable and patient and not pushy. Felt very relaxed and he dealt with us over the phone while we enjoye More

by Courtneylane77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Iler
Apr 19, 2019 -

Darrell Waltrip Subaru responded

Courtneylane77, thank you for the high star rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 05, 2019

A completely enjoyable experience. Highly recommend! My experience with Waltrip Subaru was A+. Welcoming and comfortable. No annoying sales pitch or pressure, they listened and allowed me to lead the con More

by Eric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyle Jumonville also 5 stars, Jimmy Harris
Feb 11, 2019 -

Darrell Waltrip Subaru responded

Hi Eric, thank you for taking the time to leave a review for us at Darrell Waltrip Subaru. We're happy we could exceed your purchase expectations!

January 24, 2019

First Subaru purchase I had never bought a Subaru before, the sales manager and my sales lady were very nice amd made the experience easy and comfortable. Finance was very More

by AMB2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Luce, Steve Powell, Greg in finance
Jan 28, 2019 -

Darrell Waltrip Subaru responded

Amb2017, we are so pleased you enjoyed your visit to Darrell Waltrip Subaru!

January 23, 2019

Out of State Purchase I reached out to the dealership to see if they could work with me a little better than the dealership in Huntsville, AL. I was put in contact with Di More

by ASigman2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana (sales), Chris (finance), Tech guy
Jan 28, 2019 -

Darrell Waltrip Subaru responded

Asigman2017, we are so happy to read such a great review about Darrell Waltrip Subaru, Diana and Joe!

January 02, 2019

3rd Subaru from this dealership Always Honest, Fair, and Reasonable - I continue to go back for service and purchasing new vehicles. I don’t even think of going anywhere else. More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RADEK , Molly Hohensee, Jimmy Harris
Jan 28, 2019 -

Darrell Waltrip Subaru responded

Jen, thanks for your praise and kind comments about our team.

December 24, 2018

We had a great experience buying our new Subaru We traded in a car and bought a new car and we had a great experience with this Subaru Deslership.we highly recommend this dealership to anyone lookin More

by Subiefun31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Molly Hohensee, Jimmy Harris
Dec 27, 2018 -

Darrell Waltrip Subaru responded

Subiefun31, reviews like this give us motivation and help us ensure we provide high-quality care. Please don't hesitate to reach out if there's anything additional we can do for you.

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