
Darrell Waltrip Subaru
Franklin, TN
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319 Reviews of Darrell Waltrip Subaru
Chose Darrell Waltrip Subaru to complete the repairs on our 2019 Outback Touring with the fuel pump replacement safety recall. Set up appointment and got the repairs done quickly. Alan was my service rep our 2019 Outback Touring with the fuel pump replacement safety recall. Set up appointment and got the repairs done quickly. Alan was my service representative and another Allen completed the repairs. Process was seamless and COVID friendly. No issues getting this safety recall completed. More
Rob was super competent, efficient and friendly. He expedited the process of resolving a complicated issue that the dealership in Dayton had misdiagnosed and was trying to charge me more than $700 for expedited the process of resolving a complicated issue that the dealership in Dayton had misdiagnosed and was trying to charge me more than $700 for work that would not have solved the problem! (My car has only 13,000 miles on it and is still under warranty). My gratitude to Rob and your service dept. I would also like to give credit to one of your salesmen, Bob Woods, who has hung in with me on this for several months. Now this is what makes Subaru’s reputation so stellar! More
I pass 2 other Subaru dealerships to visit Darrell Waltrip Subaru. They always take care of my Forester and go above and beyond to make sure it’s running in great shape! Waltrip Subaru. They always take care of my Forester and go above and beyond to make sure it’s running in great shape! More
Geeat car buying experince. Everyone very friendly and make sure you are taken care of. This was the 3rd auto I have bought from them and when I get ready for another one it will Everyone very friendly and make sure you are taken care of. This was the 3rd auto I have bought from them and when I get ready for another one it will be the only place I will think about going to. More
Great sales experience! We highly recommend Steve Iler. He was knowledgeable and patient and not pushy. Felt very relaxed and he dealt with us over the phone while we enjoye We highly recommend Steve Iler. He was knowledgeable and patient and not pushy. Felt very relaxed and he dealt with us over the phone while we enjoyed our Saturday away from the dealership. More
A completely enjoyable experience. Highly recommend! My experience with Waltrip Subaru was A+. Welcoming and comfortable. No annoying sales pitch or pressure, they listened and allowed me to lead the con My experience with Waltrip Subaru was A+. Welcoming and comfortable. No annoying sales pitch or pressure, they listened and allowed me to lead the conversation. My sales rep, Lyle Jumonville, was highly knowledgeable, courteously guided me thru the whole process. Both Lyle and Jimmy Harris (finance rep) are a great team who worked together to achieve the result I was hoping for. Waltrip is not like other dealerships: feels more like neighbors helping you to reach your goal. They’ve won a customer for life! More
First Subaru purchase I had never bought a Subaru before, the sales manager and my sales lady were very nice amd made the experience easy and comfortable. Finance was very I had never bought a Subaru before, the sales manager and my sales lady were very nice amd made the experience easy and comfortable. Finance was very friendly and very experienced, he wasn’t overly pushy on buying extra warranties or service packages. Best experience in buying a car I’ve ever had. More
Out of State Purchase I reached out to the dealership to see if they could work with me a little better than the dealership in Huntsville, AL. I was put in contact with Di I reached out to the dealership to see if they could work with me a little better than the dealership in Huntsville, AL. I was put in contact with Diana, who was very knowledgeable, helpful, and personable. She answered all of my questions, even questions I didn’t think to ask. I had been looking for an Ascent for a while and Diana met me where I was in the process. I was a little worried with getting things arranged from Huntsville that I would drive up and get screwed, but it worked out great. Diana had my Ascent ready and we were able to just sign the papers. When shopping for a car with my husband, other sales people, particularly male salesmen, would talk to my husband and not me, even though I was the one buying the car. I never had that issue here and enjoyed working with Diana through the whole process. Also really enjoyed working with the tech guy (forgot his name) who went over all the features on my car. He was so patient! More
3rd Subaru from this dealership Always Honest, Fair, and Reasonable - I continue to go back for service and purchasing new vehicles. I don’t even think of going anywhere else. Always Honest, Fair, and Reasonable - I continue to go back for service and purchasing new vehicles. I don’t even think of going anywhere else. More
We had a great experience buying our new Subaru We traded in a car and bought a new car and we had a great experience with this Subaru Deslership.we highly recommend this dealership to anyone lookin We traded in a car and bought a new car and we had a great experience with this Subaru Deslership.we highly recommend this dealership to anyone looking for a great experience More