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DePaula Ford
Albany, NY
3,998 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 3,998 reviews
April 02, 2018
Helpfull and friendly staff Was recommended to shop de paula ford by a co worker and I was very pleased with the service provided. Was able to compare multiple cars and got a gre Was recommended to shop de paula ford by a co worker and I was very pleased with the service provided. Was able to compare multiple cars and got a great deal. More
by Tom King
Employees Worked With
Brian, Marat Lozhkin
Helpful April 02, 2018
Great customer service I went in to inquire about DePaula's leasing specials and I was promptly given all the information I could have asked for. After going in and receivin I went in to inquire about DePaula's leasing specials and I was promptly given all the information I could have asked for. After going in and receiving all the information I came to the conclusion that leasing would be the best option for me. I highly recommend DePaula Ford if you are looking to get an excellent vehicle for a great price. More
by Kami
Employees Worked With
Marat Lozhkin, Danny Mojica
April 02, 2018
Best experience ever What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was What wonderful people to work with. Mackenzie was a pleasure. So personable and knowledgeable. I would 100% come back. She really helped me when I was in need. THANK YOU ALL More
by Millersmom
April 02, 2018
Fantastic experience Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know t Thanks for a fantastic experience! Mackenzie and Albert were super helpful and knowledgeable. We will for sure be back and will let our friends know that DePaula is the place to go! More
by jennford85
April 02, 2018
Fantastic customer service! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! Really happy with our experience! Came in with my husband to look at a Mazda and received an excellent customer service! Will be back soon! More
by VBstrauss23
April 02, 2018
Considered purchasing My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to My husband and I spoke with both Glenn and Mackenzie and had a really great feeling with them. As soon as we are ready financially we will be back to work with Mackenzie and Glenn! More
by Tgreen96
April 02, 2018
Excellent Customer Service!! Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I Everyone I came in contact with was personable, professional and knowledgeable. I would highly recommend DePaula to anyone looking for a new car!! I was introduced from everyone to Jay, to Steve, to Glenn, to Bryan and then to Mackenzie - each one was an absolute pleasure to deal with. Thank you for making my experience so easy! More
by HMM823
Employees Worked With
Other Employees :
Bryan Belinsky, Steve Belvedere
April 01, 2018
Excellent experience. Professional and courteous. Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sa Felt that lease offer was a reasonable deal. Did not feel pressured and overall customer service was much better than with other local dealerships. Sales staff was respectful and did not appear to be overly aggressive. More
by RP3
Employees Worked With
Other Employees :
Michael Chloroty, Mike Moolick, Eric O'Reilly
April 01, 2018
professional and personable a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the build a car dealership with an affinity for customer service---glenn steve and eric could not have been more attentive---from the moment i entered the building i was warmly greeted and immediately presented with car choices, incentives as well as provided a tour of the facilities---the purchase was easy to make and i look forward to years of superb servicing More
by opimalguy
March 31, 2018
Great Service Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything Great service from Carl and Mackenzie. Highly recommended. Came in to see options and ended up driving away in a new Mazda3. Fair value for everything More
by WillMau
