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Earnhardt Lexus - Service Center

Phoenix, AZ

5.0
264 Reviews

264 Reviews of Earnhardt Lexus - Service Center

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February 08, 2024

Service drive and front of house were very well kept and clean. All staff were friendly and welcoming. More

by gerrykeyser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Southern
Feb 09, 2024 -

Earnhardt Lexus responded

Thank you, Gerry, for your kind words! We take great pride in maintaining a clean and welcoming environment for our valued customers. It's wonderful to hear that our team made you feel at home. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

February 01, 2024

Always treated well at Earnhardt Lexus. Ken in sales and Lindsey in service, take good care of me. Highly recommend. More

by Jeff Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Pahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Earnhardt Lexus responded

Hi Jeff, thank you for your kind words! We're thrilled to hear that Ken and Lindsey provided excellent service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

January 21, 2024

Friendly staff easy to do business with, conveniently located and express genuine compassion for the customers. More

by aznemo48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Earnhardt Lexus responded

Hi Aznemo48, thank you for your kind words! We're thrilled to hear that our staff made your experience easy and convenient. Providing excellent service for our customers is what we strive for. We appreciate your support and look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

January 13, 2024

Richard has always been prompt, professional and ready when we arrive for service. He is also knowledgeable of the features for our model. We would recommend him as a trustworthy service advisor. More

by douglashome1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lindsey Pierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Earnhardt Lexus responded

Hi Douglas, thank you for your kind words about Richard! We're glad to hear that he's provided nothing but stellar service. We appreciate your recommendation and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 31, 2023

New to town and just had my Lexus service performed here. Friendly staff and very efficient with my service appointment. Beautiful and comfortable showroom. More

by gdcarter258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Earnhardt Lexus responded

Hi gdcarter258, thank you for choosing us for your Lexus service! We're glad to hear that you found our staff friendly and our service efficient. We strive to provide a beautiful and comfortable showroom experience. We look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 27, 2023

Great service! Thank you Michael for your help getting the repairs done on schedule and on budget. More

by jwopnford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Earnhardt Lexus responded

Thank you for your kind words! We're thrilled to hear that Michael provided you with great service and ensured your repairs were done on schedule and on budget. We appreciate your feedback and look forward to serving you again in the future! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 16, 2023

Fast, efficient, communicative and friendly. Also nice lunch counter. And restrooms. Thank you for the great service. More

by Karen G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Earnhardt Lexus responded

Hi Karen! Thank you so much for your kind words. We're thrilled to hear that you found our service fast, efficient, and friendly. We're also glad that you enjoyed our lunch counter and restrooms. Your feedback means a lot to us. We look forward to serving you again soon! Regards, Bull Earnhardt Owner bull@earnhardt.com

December 08, 2023

They went out their way to help me out was leaving for vacation and was leaving on Sunday morning and they had a person pick up my vehicle on Monday for service it needed. Thanks to the Earnhardt team wel More

by Dobsonlivestock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Earnhardt Lexus responded

Hi Dobson, thank you for taking the time to leave us such a positive review! We're thrilled to hear that our team went above and beyond to assist you before your vacation. Your kind words are truly appreciated. We hope to serve you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 04, 2023

Professional service, Tom Miller is our service advisor, He got everything done in timely manner , explained everything clearly. Even we live far away from this dealer but always bring our cars to have it s More

by Choang9694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Earnhardt Lexus responded

Hi Choang9694, thank you so much for your kind words and for choosing our dealership for your car servicing needs. We're thrilled to hear that Tom provided you with professional and efficient service. We appreciate your loyalty and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com

December 01, 2023

Our service advisor Tom Miller provided excellent and caring service. He provided us with a loaner car which is exceptional and greatly appreciated. It’s a pleasure to do business at this dealership! More

by cathii.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2023 -

Earnhardt Lexus responded

Hi Cathii! Thank you so much for your kind words. We're thrilled to hear that Tom provided you with excellent and caring service, as well as a loaner car. We appreciate your business and look forward to serving you again in the future. Regards, Bull Earnhardt Owner bull@earnhardt.com