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East Bay BMW
Pleasanton, CA
379 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Helpful June 07, 2024
East Bay BMW let me test drive the car as long as I wanted to. I bought the car after the test drive. They made the process very efficient and explained everything patiently. Even after the sale, they wanted to. I bought the car after the test drive. They made the process very efficient and explained everything patiently. Even after the sale, they answered questions promptly. I've had the car for 3 weeks now and still love it. More
by jheitz
Employees Worked With
Enrique Pano, Michael Sutton
June 01, 2024
This is the best BMW dealership in the Bay area. Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendl Everyone here is respectful, and very helpful. The sales personnel have great knowledge of the vehicles and make you feel very welcome. Very friendly service. In particular both, Amir M. and Anmol B., did a great job showing me vehicles I was interested in and co-ordinating the sale. I never felt rushed or pressured, only re-assured. Jon H. did a great job handling my complicated purchasing situation and I am very grateful for him helping me figure this out. David L. in finance answered my many questions and explained everything very patiently and clearly. Everyone here from the reception staff, to sales, finance and service does an excellent job of handling any questions and concerns. Overall, I am very satisfied with the whole process and would recommend anyone shopping for a car to stop by! More
by joanna.steczynska
Employees Worked With
Amir Malek, Anmol Bajwa, David Lampkins, Jonathan Heppler, Sean Scott
June 01, 2024
One of the most professional dealerships out there I’ve been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of been working with the service advisor, Myriam and the service manager AMIT for a long time now and they give me VIP service and make sure that all of our concerns are addressed and the cars are perfect. There is no dealership around when it comes to service. More
by mjudge
Employees Worked With
Myriam Flores , Amit Prasad
May 30, 2024
Took my car here for service for my BMW. Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 1 Daryll recommended me to go to this dealership for service. I can tell you, it did not disappoint. Everyone here is so respectful and professional. 10/10 More
by Joey
Employees Worked With
Mario Panela
