Ertle Subaru

Everyone was friendly and the service was prompt and complete. I will keep coming back. complete. I will keep coming back. More

The tire change over and oil change were fine. The suggested maint estimate for fuel filter and pump was ridiculously over priced, almost $2000. i was told would be major effort. I know the pum The suggested maint estimate for fuel filter and pump was ridiculously over priced, almost $2000. i was told would be major effort. I know the pump & filter are under back seat, easy access. Did not appreciate the estimate and refused all recommended services as a result of the overcharging estimates. More

Juan was amazing. He was not the salesperson but took so much time helping us becasue Winston was unavailable. He explained every aspect of the car we purchased. Juan He was not the salesperson but took so much time helping us becasue Winston was unavailable. He explained every aspect of the car we purchased. Juan was incredible. He made the experience a 5 star experience. More

Justin did not return my phone calls, and when we arranged a test drive with him he went home 2 hours before we arrived and did not call to tell us he would not be there. The sales manager had to sc arranged a test drive with him he went home 2 hours before we arrived and did not call to tell us he would not be there. The sales manager had to scramble to find someone to help us. On our test drive we were sent out with an intern who could not answer questions about the car. Megan Ertle, the sales manager, on the other hand was great. We were very happy with the car and the condition it was in when we bought it. But they definitely should get rid of Justin. More

I checked in at 2:40. Left there at 5:30. Did not expect the total cost to be that high! Plus we were never notified that the Impreza was past due for inspection. Kathy Left there at 5:30. Did not expect the total cost to be that high! Plus we were never notified that the Impreza was past due for inspection. Kathy was great but not my best experience. Sandy Carbone More

Very pleasant woman to work with. She answered all my questions and was fast and efficient. She answered all my questions and was fast and efficient. More

The sales team members are friendly, attentive, and understanding. Great service and a clean show room. I 100% recommend. understanding. Great service and a clean show room. I 100% recommend. More

My overall experience with the staff in purchasing my vehicle was five star customer care vehicle was five star customer care More

The service department provided excellent service . The service employees were , efficient, pleasant & knowledgeable . The free car wash & pick up experience were icing on the cake ! Thank you Ertle ! The service employees were , efficient, pleasant & knowledgeable . The free car wash & pick up experience were icing on the cake ! Thank you Ertle ! More

Very in experience service , Ertle dealership needs improvement instantly. I’m still waiting three months later for a Subaru expert to contact me improvement instantly. I’m still waiting three months later for a Subaru expert to contact me More