Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Family Kia
St. Augustine, FL
456 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 456 reviews
January 21, 2026
Make sure to include spouses when talking to people and greeting them in the dealership. greeting them in the dealership. More
by matthewhub
Verified Customer
January 20, 2026
The experience my wife and I had when we were there was great! Everyone was very nice and welcoming, and the process of getting the car I wanted was super smooth. Everyone we dealt with were all ex or reti great! Everyone was very nice and welcoming, and the process of getting the car I wanted was super smooth. Everyone we dealt with were all ex or retired military which both my wife and I are which made for a great experience for us both! I had no issues or problems during the process. More
by barry.snow5.0
Employees Worked With
January 19, 2026
They were easy to work with, and ultimately I ended up driving out of the dealership with the car I wanted at the price I wanted for my daughter. Three things that I wasn't super thrilled with. 1) didn't driving out of the dealership with the car I wanted at the price I wanted for my daughter. Three things that I wasn't super thrilled with. 1) didn't fill the gas tank up and it was close to being empty. 2) didnt have delivery available for the car. 3) only included one key fob, so now I have to pay roughly $150 to get a second one. More
by JL80
Employees Worked With
January 19, 2026
Nice people at the counter to greet you. The place is very clean with nice snacks. The service was very quick and very comfortable to sit and wait. The place is very clean with nice snacks. The service was very quick and very comfortable to sit and wait. More
by MELISSAJANEBLAKEY
Employees Worked With
Tamos Kardos
January 18, 2026
Honest and transparent in pricing. They provided me the out the door price before even going in. Not a lot of dealers are like that. Their sales rep Zach really worked hard for us to They provided me the out the door price before even going in. Not a lot of dealers are like that. Their sales rep Zach really worked hard for us to get the vehicle that we purchased. More
by e3mp
January 15, 2026
My experience with Coben at the helm was top notch. I gave up on Kia service a few years ago because I couldn't get in when I needed to. Coben assures me that will not be the case with him. I will be I gave up on Kia service a few years ago because I couldn't get in when I needed to. Coben assures me that will not be the case with him. I will be back doing my service at Kia. More
by tswan41
Employees Worked With
Conen
January 13, 2026
The experience my wife and I had when we were there was great. Everyone was nice and welcoming, and the process of getting the car I wanted was smooth. I had no issues or problems during the process. great. Everyone was nice and welcoming, and the process of getting the car I wanted was smooth. I had no issues or problems during the process. More
by donnellrharris
January 09, 2026
My service was as schedule and efficient. They tried to resolve a computer issue and hopefully they did. They tried to resolve a computer issue and hopefully they did. More
by cutter.jamesd
Employees Worked With
