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Family Kia
St. Augustine, FL
484 Reviews
Welcome to Family Kia of St. Augustine, home of the red carpet treatment! At Family Kia of St. Augustine we are proving that every customer service experience should be exceptional. Whether you’re shopping for a particular vehicle or are bringing your car in for service, you can always count on having a great visit to Family Kia of St. Augustine. What really sets us apart is our attention to detail and focus on you the customer. At Family Kia of St. Augustine we believe that it’s the little things, in addition to the big details, that really make the difference. We know that it’s the simple things, like having your vehicle ready for you when you arrive for a test drive, answering all your questions and always returning your call in a timely manner, that all add up to an exceptional experience. We proudly serve customers in the St. Augustine, Jacksonville, Ormond Beach, Palm Coast and Flagler Beach areas, so be sure to experience our red carpet treatment today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 484 reviews
February 15, 2026
I had an amazing experience here—honestly the best I’ve had at a car dealership in a long time! The team went above and beyond, staying completely open and transparent throughout the entire deal. I’ve been had at a car dealership in a long time! The team went above and beyond, staying completely open and transparent throughout the entire deal. I’ve been a loyal Kia fan for years, and service like this is exactly why I keep coming back. Highly recommend! More
by MDTRIMBOLI
Verified Customer
February 15, 2026
Tony made our experience easy! He answered all of our questions/concerns & was so supportive. Family Kia is great! He answered all of our questions/concerns & was so supportive. Family Kia is great! More
by Car 4
February 10, 2026
I PURCHASE BMW 2014 I FALSE REPORT FROM CARFAX WITH DAMAGE PLUS WRONG PAINT NEXT DATE SALESMAN TOLD ME TO CLAIM CARFAX. I WILL DONT RECOMEND THIS PLACE ANYMORE SINCE THE SELLING CAR WITH ACCIDENT AND DAMAGE PLUS WRONG PAINT NEXT DATE SALESMAN TOLD ME TO CLAIM CARFAX. I WILL DONT RECOMEND THIS PLACE ANYMORE SINCE THE SELLING CAR WITH ACCIDENT AND FALSE REPORT THEU KNOW THE CAR WAS DAMAGE BEFORE. More
by Hugo Pagani
February 10, 2026
Great Experience with this Dealership. Helped me with a fabulous interest rate and delivered the vehicle to my house the very next day. Thank you Helped me with a fabulous interest rate and delivered the vehicle to my house the very next day. Thank you More
by anthonycavaliere74
February 09, 2026
Anthony was a fantastic person to work with. Anthony ensured we felt at home. This is the 11th vehicle purchased in my family from Family Kia and we will always be returning customers. Anthony ensured we felt at home. This is the 11th vehicle purchased in my family from Family Kia and we will always be returning customers. More
by W.S.
Employees Worked With
February 09, 2026
Car was checked in a good amount of time, not too fast or slow. Great and thorough service! Thank you! slow. Great and thorough service! Thank you! More
by Eliane Borba
Employees Worked With
February 07, 2026
We were dissatisfied with the experience we had in the finance department. We felt we were being deceived. finance department. We felt we were being deceived. More
by yljax
February 07, 2026
I am very satisfied with my service at Family Kia. They always provide good work and a nice waiting room! They always provide good work and a nice waiting room! More
by maxwell_gh
Employees Worked With
February 07, 2026
Service was good and consultant was very nice. I was notified during the service and work was done less than 1 hour. I was notified during the service and work was done less than 1 hour. More
by KRAMER56
Employees Worked With
