Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
2,067 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
Contact Dealership
View Awards

705 Autopark Blvd.

West Chester, PA

19382

Directions

By Type

Showing 2,067 reviews

July 14, 2025

Very happy with our experience at Faulkner of West Chester. Always a pleasant experience working with the sales teams and we had a seamless transaction. More

by DUFFY1999
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Kovack
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful feedback! We're so glad to hear you had a seamless and pleasant experience with our sales team at Faulkner of West Chester. It’s always our goal to make the process smooth and enjoyable. We truly appreciate your support and look forward to helping you again in the future!

July 13, 2025

Always first class treatment and service. I go out of my way to go here because of the people and service. More

by RICHMETZ1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Rich! We're truly grateful for your loyalty and kind words. It means a lot to know you go out of your way to visit us — our team takes pride in providing first-class service, and we're glad it shows. We look forward to continuing to take great care of you!

July 13, 2025

I leased 3 years through Magali Magali was friendly as well as professional and made my lease very easy More

by CowgirlJean123
Recommend Dealer
Yes
Employees Worked With
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Magali Declet
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind review! We're thrilled to hear that Magali made your leasing experience smooth and enjoyable. Her professionalism and friendly approach truly make a difference. We appreciate your continued trust over the past three years and look forward to assisting you again in the future!

July 12, 2025

Had a great experience buying a cart here. Ken and Perry made it easy and enjoyable. I felt respected and my time was valued. I drove home in a great car for a great deal. Thank you More

by SPESPE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words! We're thrilled to hear you had a great car-buying experience with Ken and Perry. It’s so important to us that our customers feel respected and valued, and we're glad that came through. Enjoy your new car — and thank you again for choosing us. We’re here anytime you need us!

July 11, 2025

Rusty Miller took me right in and finished my truck before my appointment time because I was early. I didn’t expect that. Great staff!! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Strohmetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the awesome feedback! We’re so glad Rusty was able to get you in early and take care of your truck ahead of schedule — that’s the level of service we strive for! We truly appreciate your kind words and are proud to have such a great team. Looking forward to seeing you again next time!

July 11, 2025

Thank you for such friendly service people. You made visit very enjoyable. Workmanship was top-notch. More

by Brody 1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 14, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words! We're glad to hear our team made your visit enjoyable and that you were pleased with the quality of our work. Providing top-notch service with a friendly touch is what we strive for every day. We truly appreciate your support and look forward to seeing you again!

July 10, 2025

The Faulkner experience was beyond anything I could of asked for. I walked in for my appointment with a trade in for a specific car. They talked and walked me through the whole process and all the hiccups More

by Rebekahbrown9
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Simonelli
Report | Print
Jul 11, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your kind words, Rebekah! We're thrilled to hear that your experience at Faulkner exceeded expectations. It’s great to know that John and the team were able to walk you through every step of the process and help you secure the car you wanted with a strong trade-in and a payment plan that worked for you. We truly appreciate your trust and the opportunity to earn your business. Enjoy your new vehicle, and thank you again for choosing Faulkner—we’re here whenever you need us!

July 08, 2025

Excellent service,,very knowledgeable great service people...fair prices The only dealer my truck goes to . Leslie Hurst is the best at what she does. More

by brucem
Recommend Dealer
Yes
Employees Worked With
Paul klo
Report | Print
Jul 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Bruce! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

July 08, 2025

First time at this location, great communication and willingness to resolve any problems Excellent experience More

by intenzon
Recommend Dealer
Yes
Employees Worked With
Rusty miller
Report | Print
Jul 09, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to leave a review of your experience with our service department. We strive to maintain the highest level of customer service and are glad to hear it was reflected in your visit.

July 07, 2025

This was the best experience buying a vehicle I have ever had. Sales and Financing team was very knowledgeable and professional. More

by BWARNER87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the kind words! We're honored to hear that this was the best vehicle-buying experience you've ever had. Our sales and financing teams take great pride in being knowledgeable and professional, and it's wonderful to know that stood out during your visit. Enjoy your new vehicle, and we’re always here if you need anything in the future!

1
2
...
207