Luis Jimenez

Dedicated to getting the job completed and correct, and also covering my need for travel while work was being done. also covering my need for travel while work was being done. More

by AJSLEMMER86 Verified Customer Verified Customer

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My service experience has always been exceptional and all of my questions even though sometimes repetitive have always been answered by the advisors without hesitation of my questions even though sometimes repetitive have always been answered by the advisors without hesitation More

by Rb4x456 Verified Customer Verified Customer

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It is always great dealing with Luis- he takes good care of my car! Thank you! of my car! Thank you! More

by juliewnorton Verified Customer Verified Customer

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Amazing Service they let me leave to pick up my Son and come back without missing a beat come back without missing a beat More

by None Verified Customer Verified Customer

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I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No apology on the mix up. Got two different stories. Not a good look and then you send me a survey? What do you expect it to say? More

by JFMULLOWNEY Verified Customer Verified Customer

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This appointment was to replace break pads and rotors on my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do t my Buick Encore. The problem had been diagnosed a week earlier so when I came to get the work done I expected that everything would be there to do the job. They didn't have the one part which added an hour to my wait. The lady at the payment desk was very nice and offered to have someone take me to get some lunch. At that point my car was almost done so that didn't make sense to me. They offered to take me home and come back later. That also is an hour so I chose to wait. More

by DLAUBACH44 Verified Customer Verified Customer

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Luis is awesome! Appreciate his hard work and friendly customer service . He is so cool Appreciate his hard work and friendly customer service . He is so cool More

by BENNETTTIFFANY20 Verified Customer Verified Customer

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Luis is great, he's flexible, informative and always helpful. He's always available to answer any questions I have. helpful. He's always available to answer any questions I have. More

by BUNZRAE Verified Customer Verified Customer

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Very friendly and accommodating. My vehicle was ready before promised time. The free car wash is a bonus. My vehicle was ready before promised time. The free car wash is a bonus. More

by MEYERJOLNN Verified Customer Verified Customer

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I set my appt up for a Saturday because it’s easier to wait then have to drop the car off and go get it when it’s done. The service advisor was friendly and kept me aware of timing while I waited. wait then have to drop the car off and go get it when it’s done. The service advisor was friendly and kept me aware of timing while I waited. More

by ttbajones Verified Customer Verified Customer

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