Michael Strohmetz
Michael Strohmetz at Faulkner Buick GMC West Chester, INC.
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Michael Strohmetz

General Manager

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

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4.7
49 Reviews
4.7

49 Reviews

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49 Reviews of Michael Strohmetz

May 15, 2024

Dealership Rating
Employee Rating

Welcoming service and friendly staff. Took care of my concern and had me back on the road in no time. I would recommend family and friends to this dealer. More

by VINCAV0907
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
May 16, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

April 27, 2024

Dealership Rating
Employee Rating

I have been trying to reach someone at your dealership all day. Due to your error we know have to bring our back a THIRD time for a recall. Does anyone respond to messages? I was on hold for an HOUR. No a More

by JFMULLOWNEY
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 29, 2024

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Excellent dealership! The entire sales staff was friendly, honest and helpful. They were very generous with my trade in value. The new vehicle pricing was excellent. Super More

by JUNGLEUTH
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brett Paden, Perry Bonifazi

Feb 29, 2024

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

December 01, 2023

Dealership Rating
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Leslie is always a pleasure to work with and the dealership is always fast and performs great quality work. More

by Brian B
Service Price Transparency
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Recommend Dealer
Yes
Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thanks for sharing your experience with us, Brian! If there is anything else we can do to help just let us know! Have a great day!

November 29, 2023

Dealership Rating
Employee Rating

Mike, John and Perry were great to work with. They got what we wanted and they make it so easy to get the deal done. More

by ANDERSONJP
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Perry Bonifazi

Dec 04, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, ANDERSONJP! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

November 25, 2023

Dealership Rating
Employee Rating

I was very pleased with Leslie and the entire service experience. Leslie was very courteous and kept me updated throughout the process. my vehicle was ready when promised. More

by ROBERT.1.DELMORO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

November 21, 2023

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Employee Rating

Faulkner is the best. Won’t go anywhere else. Been with them for 15 years. More

by MARSHA1208
Service Price Transparency
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Recommend Dealer
Yes
Nov 29, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership, Marsha. It means a great deal to us that we have earned your business over all these years. Congratulations!

September 14, 2023

Dealership Rating
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Impeccable and convenient service. They picked me up and dropped me off so I did not have to worry about that ride.Leslie gave me a full overview of my services and made sure to have m More

by JDE3021
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Sep 19, 2023

Faulkner Buick GMC West Chester, INC. responded

We are so glad to hear this, JDE! From Sales to service, making sure our customers are happy is our top priority. Thank you so much for sharing.

August 23, 2023

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Employee Rating

The Faulkner staff is always attentive and helpful. They make it a smooth and easy process! More

by CHRISTINA.S.BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leslie Hurst, Rusty Miller

Sep 05, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to share your feedback. We are delighted to hear that you found our staff to be attentive and helpful. We appreciate your support!

August 17, 2023

Dealership Rating
Employee Rating

As I do in order to keep my truck in top Working order,, I took it in for an oil change. Leslie Hurst first smiled at me and then asked what she could do for me. We chatted for a bit, I got a ride to my off More

by KDAVIS24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Leslie Hurst

Aug 22, 2023

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, KDAVIS! Our team really appreciates it! Let us know if we can help with anything else!

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