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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,015 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,015 reviews

May 15, 2019

First Car I have bought for myself! My decision was pretty much made before I got there, based on "on line shipping"; drove 4 hours to get there, the Sales Manager was waiting for me, an More

by BLUAUSCREST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott West
May 16, 2019 -

Five Star Subaru of Grapevine responded

Thank you for shopping with us online and for driving the many extra miles to make your purchase at Five Star Subaru of Grapevine. If you have additional questions about your purchase or care of your Nissan Rogue, please give us a call at 817-438-1700. We would be happy to continue serving you. Safe travels, Doug Laymon, Sales Manager

May 15, 2019

Excellence The manager Stephen, I talked to to finalize the price and sale----was amazing very professional and a man of his word. Tobias our salesman the day More

by Tracey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tobias , Stephen Johnston, Freddie Valdovinos
May 16, 2019 -

Five Star Subaru of Grapevine responded

Tracey, We are so excited to have you as our customer. Thank you for shopping at Five Star Subaru Grapevine and please let Tobias or me know if you would like to revisit any of your new Subaru's features or care schedule. We are happy to help at 817-438-1700. Take Care, Doug Laymon, Sales Manager

May 14, 2019

Very professional. The waiting room is very nice with snacks and drinks available. There’s also a playroom for the little ones. It’ an overall very good expience. More

by Kbjlmilam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, Brian Swarver
May 14, 2019 -

Five Star Subaru of Grapevine responded

Kbjlmilam, It is important to us that our customers feel welcomed when visiting our service center. We have a goal to keep customers coming back and with your next visit, I would appreciate the opportunity to assist Brian and the team with your next maintenance experience. Please let me know when to expect you at mprocter@subarugrapevine.com or call 817-438-1700. My goal is to assure you a 5-star experience. Best Regards, Marcus Procter, Service Director

May 14, 2019

Quick, easy and awesome My family purchased a 2016 Subaru Forrester and it’s been AMAZING so far. We worked with Darrell Cooper and he was wonderful to work with!!! So kind, More

by EJbaird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2019 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru of Grapevine, Baird Family! Darrell and I are here to continue serving you and invite your calls to 817-438-1700. We hope to hear more about your Subaru adventures and look forward to working with you again. Thank you! Best Regards, Doug Laymon, Sales Manager

May 13, 2019

service Everyone at the dealership had Great communication, friendly, timely, professional.... prompt greeting at arrival and personal attention to set up ser More

by Mtcoach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylorr
May 14, 2019 -

Five Star Subaru of Grapevine responded

Mtcoach, Every customer should know their vehicle and we are happy to keep you informed with the maintenance and care necessary to keep you on the roads worry-free. To continue serving you, we are available for any auto questions at 817-438-1700. You are a valued customer at Five Star Subaru of Grapevine. Thank you, Marcus Procter, Service Director

May 11, 2019

Awesome experience We came from Kansas to buy this pick-up. Darrell worked with us and had everything ready for us to sign papers and be on down the road in record time More

by The Goods
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Good Family, for driving the many extra miles to shop with Darrell and Five Star Subaru Grapevine. We are always available by phone for questions at 817-438-1700. It is great to have earned your long distance business! Safe travels, Doug Laymon, Sales Manager

May 11, 2019

Great experience Service writer's are always helpful and professional.We live over an hour from the dealership and the service manager has always gone above and beyond More

by mamjam81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Sarao
May 11, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Maddux Family, for such loyalty to Clay and Five Star Subaru Grapevine! Knowing you drive extra miles to patronize our dealership is greatly appreciated. If we can answer any questions via email or phone, please stay in touch with me at dlaymon@subarugrapevine.com or call 817-438-1700. We look forward to being your dealership for years to come. Take Care, Doug Laymon, Sales Manager

May 09, 2019

Great Service Wing was a great to work with and Brandon as well. Great customer service and both listened to what we needed and wanted. Great place to buy a Subar More

by Izy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing and Brandon
May 09, 2019 -

Five Star Subaru of Grapevine responded

Congratulations Izy on your new Subaru purchase! Wing, Brandon, or I am available at 817-438-1700 if you would like to revisit your vehicle's features or care schedule. Thank you for choosing Five Star Subaru of Grapevine. Take Care, Jeff Davis, Sales Manager

May 08, 2019

First scheduled service Clean dealership. Nice waiting area with free Wi-Fi and refreshments. All the employees are extremely courteous. All work done was explained in an eas More

by Cpsubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Swarver
May 09, 2019 -

Five Star Subaru of Grapevine responded

Cpsubaru, We appreciate your business at Five Star Subaru of Grapevine. Thank you for visiting our service center and remember you can reach us in between visits at 817-438-1700. We are grateful to call you our customer. Safe Travels, Marcus Procter, Service Director

May 07, 2019

3rd time Subaru buyer I love this place! Great inventory and if they don’t have what you want they can get it. No pressure and very laid back. I worked with Vic who made my More

by DanaG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Alica
May 09, 2019 -

Five Star Subaru of Grapevine responded

Dana, Congratulations on the purchase of another great Subaru. Thank you for commenting and recognizing Vic and his efforts to serve you. We are available for questions in between visits at 817-438-1700. Take Care, Jeff Davis, Sales Manager

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