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Flood Ford of East Greenwich

East Greenwich, RI

4.8
1,001 Reviews
Flood Ford of East Greenwich serving all of Rhode Island, Eastern Connecticut and Southern Massachusetts is proud to be an automotive leader in our community. Since opening our doors, Flood Ford of East Greenwich has maintained our solid commitment to our customers, offering a wide selection of cars and trucks for lease or purchase. We have one of the largest selections of new Ford vehicles, including the: F-150, F-250 Super Duty Trucks, Fusion, Edge, Explorer, Econoline Vans, Escape, and Expedition. Flood Ford is a certified Ford Dealer ensuring that you will get the best Ford deals in all of RI. We also carry wide selection of other makes of used cars for sale in RI. Whether you are in the market to purchase a new or pre-owned vehicle, if you need financing options, we'll help you find a car loan that works for you! Even if you have bad credit, or are a first time car buyer, you can trust that Flood Ford of East Greenwich will make every effort to fit you into the automobile of your choice. Flood Ford of East Greenwich has a professionally managed Service and Parts Departments open extended hours to accommodate our customers' busy schedules; and, as always, Flood Ford of East Greenwich offers competitive pricing for your automotive maintenance needs. Please feel free to contact us at (401) 884-4000 if you have any questions or comments. Flood Ford of East Greenwich offers: New Automobile Sales Pre-owned Automobile Sales Auto Loans and Financing Certified Service Department Full selection of Ford parts and accessories
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2545 South County Trail

East Greenwich, RI

02818

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Showing 1,001 reviews

September 16, 2019

very good John is a great sales man, my father has been going to him for the past 10 years or so. he will go and get the best deal for you. my father and bro More

by christopher vieira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Derobbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2019 -

Flood Ford of East Greenwich responded

Chris, I regret to hear about your dissatisfaction, and apologize for any inconvenience caused. I will be sure to address and correct this with the involved parties to ensure a similar situation does not occur in the future. Please feel free to Contact David Cathy at 401-558-2114 to further discuss your concerns in hopes to resolve this matter.

Sep 17, 2019 -

christopher vieira responded

THANK YOU

Sep 17, 2019 -

Flood Ford of East Greenwich responded

Chris, Thank you for taking the time to respond and share your feedback. I understand why you are frustrated with what transpired and I apologize. Please feel free to contact our sales manger David Cathy at 401-558-2114 so we can hopefully rectify this situation. Thank you Chris.

Sep 18, 2019 -

Flood Ford of East Greenwich responded

Congratulations on the new truck Chris!! Thank you so much for your continued business! Enjoy your new truck!

September 05, 2019

Excellent customer service Everyone I dealt with was very helpful, sales and financing staff were incredibly accommodating to my schedule and went out of their way to get me int More

by ap1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paulette Matteson , Braden Fleming
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive feedback!

September 05, 2019

Getting my car repaired when I could be in danger! I was on my way home from the market and my Ford Fusion 2017 with 13,000 miles on it, purchased from Flood Ford, just shut down and the accessory mod More

by Ford Fusion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2019 -

Flood Ford of East Greenwich responded

Good morning, Thank you for taking the time to share your comments. We regret to hear about your dissatisfaction. Of course I am not trying to make any excuses, but we have been exceptionally busy and have rescheduled the majority of our reservations to lighten our workload, which is why we are scheduling so far out. Obviously there are certain situations, such as this one, that require a customer to come in sooner than our actual next available appointment. Please feel free to contact me at the information provide below, and I would be happy to set something up for you to bring the Fusion in sooner. I can also arrange for a loaner vehicle if need be. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich (401) 558-2127 - Office (401) 368-0595 - Cell/Text dlefebvre@floodauto.com

September 03, 2019

Great Experience Working with Mike Lancia makes purchasing a new vehicle easy. I keep coming back for work and personal vehicles. Nick Castro in the service departme More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lancia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Castro
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you Dave for the positive review! We are so happy Mike was able to find the perfect vehicle for you!

August 30, 2019

Car shuting off I had to contact the service department because my 2017 Ford Fusion keeps shutting off while driving. I was given an appointment for it to be seen in More

by Ford Fusion
Recommend Dealer
No
Employees Worked With
Sep 05, 2019 -

Flood Ford of East Greenwich responded

Good morning, I just responded to the other review you left on dealer rater, but would not want it to look as though our reviews go unanswered. As mentioned in my previouscomments, please feel free to contact me so we can resolve this matter. Denielle Meade Customer Relations Manager Flood Ford of East Greenwich (401) 558-2127 - Office (401) 368-0595 - Cell/Text dlefebvre@floodauto.com

August 29, 2019

First Class Having dealt with Mr. Joe Cicchetti Sr for many years, it was a pleasure working with his son Joe Jr. He is a chip off the block. 5* customer service! More

by Michael Catanzaro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive feedback!

August 28, 2019

Best place to purchase a car! I ended up buying my first ranger here in 2002 and had a wonderful experience. So naturally when I was in the market for a new car, this was the firs More

by LynneB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lancia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pezza
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Congratulations on your new car!! Thank you for the continued business!

August 28, 2019

Easy buy After shopping the internet and going to 10+ dealerships ,Flood ford hooked it up! We got a great truck way under bluebook value. It took about 1 hour More

by Pcf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Flood Ford of East Greenwich responded

We are so happy Chase was able to find you the perfect vehicle! Congratulations!!

August 28, 2019

Simple quick process! I'm definitely happy with my experience there. Chase was very helpful and sped the process along. There was no pressure and they helped me get financi More

by Surfsouthcounty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive review!!

August 20, 2019

Buying experience Went into flood ford just to look at truck and get pricing the staff was very helpful and patient, as it took me a while to really decide on what I wa More

by Levi
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Cicchetti Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2019 -

Flood Ford of East Greenwich responded

Thank you for the positive review!

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