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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,039 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
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12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,039 reviews

January 25, 2024

5 weeks to replace the PTO is way too long. even wih the extended warranty I bought from Folsom Lake Ford. More

by PEABODY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaye Ford
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Jan 29, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

They were quick and friendly. James Willis was very helpful And very knowledgeable with good advice. Thank you More

by CHADPITT70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

Most pain free new car buying experience I have had to date. Thank you Sergio. More

by rubbj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sergio and Matt
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for your review. I'm glad to hear that you found the process of buying a car from us to be pain-free. If you have any further questions about your new vehicle, please let me know! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

My experience was great. My service advisor James Willis was very helpful and explained everything thoroughly. Thank you! More

by AUDPARIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything James does for Folsom Lake Ford and our customers. Hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

I inquired about a vehicle online & got a quick reply from Matt internet sales. Informed him that was interested in a test drive and if the vehicle could be ready when I confirmed my arrival. I had done More

by R Franco Ortiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback. I greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Matt. Please let me know if I can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

I was able to negotiate via email and close to the deal via email and phone calls More

by lana508topham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Furiani
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you so much for your feedback, Lana. I greatly appreciate the opportunity to work with you and earn your business. Please let me know if I can ever help you in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

Kay is a wonderful service tech. He really listens to my concerns and makes sure my vehicle’s needs are met. I highly recommend him. More

by BAILEYKRISTIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kay
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Jan 30, 2024 -

Folsom Lake Ford responded

I appreciate your review and I am glad to hear that our service team was able to assist you with all of your automotive needs. Please let me know if there is anything else that I can assist you with. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

Very good service and the driver Wayne is very polite and courteous and very professional glad you have him on your team More

by wrgomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

Very accommodating and informative! !! everything is done in a timely manner and I was well informed what was going on !!! Very satisfied with my experience. More

by JLOWREY111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Legarda Service Advisor
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Jan 30, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
January 25, 2024

Great dealership, large selection of cars and knowledgeable and friendly staff. Everything ran smoothly and we were very comfortable. More

by KCTTAHOE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazar Mudrik was a knowledgeable, professional and friendly salesman. We enjoyed doing business with him. He’s an asset to the company.
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Jan 30, 2024 -

Folsom Lake Ford responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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