Back

Folsom Lake Ford - Service Center

Folsom, CA

4.8
565 Reviews

565 Reviews of Folsom Lake Ford - Service Center

Sort by
May 05, 2024

Always a pleasure to work with Brigitte Karen. . her approach is always to make the customer comfortable. I enjoy servicing my car at Folsom Ford. More

by DIPAKBHARNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xxd
May 05, 2024

I was very pleased with my entire experience, top quality staff from the service advisor, service technician, shuttle driver and not to overlook the cashier. More

by IMDUNWORKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

James, Your repres was very helpful, courteous and professional. he answered all of my questions fully. The service was completed when they said it would be done. More

by MILTRLTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024

Very attentive & detailed service wise. Recently used pick up & drops vehicle service which is helpful on working day. More

by chvsnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Modern, clean, friendly staff, wide selection, great financing, trustworthy, efficient service, comfortable lounge, convenient location. More

by RANDYSPACEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024

Excellent service, as always. You need to change this review page from 15 words minimum if you want people to submit reviews. More

by pmm97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Willis, Wayne (Shuttle Driver)
May 02, 2024

I had transmission problems with my vehicle, and Folsom Lake Ford was never able to fix the problem. More

by HEREDIE2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Fuhs
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Work was completed on time. Very satisfied with everything Will return to have work done in the future More

by RAMIREZ.SUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Kaiu had excellent communication through the whole process from drop off to going over repairs needed, their cost and how long the repairs would take. More

by WILLCROSS916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiu
May 01, 2024

Brought my Explorer xx in for a concern with a vibration in the steering wheel. Big thank you to my service advisor Luis Legarda got my vehicle in and took care of my issue.. I talked to Luis about what w More

by KCJ2PAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Legarda Service Advisor
1
...