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Gary Rome Kia

Enfield, CT

Overview
Employees
Reviews
Vehicles
4.5
819 Reviews
Gary Rome Kia of Enfield offers many automotive products and services to our Enfield area customers. From quality new Kia vehicles to used cars, we know anyone looking for a vehicle in Enfield will likely find what they want at our dealership. We carry a comprehensive line of Kia vehicles, including the Forte, Sorento, Soul, Optima and Sedona, making us a good choice as your Enfield Kia car dealer. Our services include trusted Kia car repair, original Kia parts, and financing to help our customers purchase the car of their dreams. Call Gary Rome Kia of Enfield or come visit us in person. We're conveniently located at 809 Enfield Street and look forward to helping you with your automotive needs.
Contact Dealership

809 Enfield Street

Enfield, CT

06082

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Showing 819 reviews

May 03, 2024

We felt welcome and comfortable as soon as we walked in the showroom. Everyone was very friendly, knowledgeable and made the process easy. We will refer people to this dealership! More

by POOPERFECTPOODLES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Ortiz, John Bruso
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May 03, 2024 -

Gary Rome Kia responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

Helpful
May 03, 2024

D’angelo was a great salesman. Will never use your service department. They were awful More

by HOLLYSKEHAN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Gary Rome Kia responded

Thank you for this feedback. While we're glad that Dangelo provided you with great customer service, we're very sorry to hear that you didn't have the best experience with the service department. Would you mind sending us a message with your contact information so we can learn more and address your concerns? We'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
April 29, 2024

My husband and I brought in our two cars to get our oil changes on a Saturday afternoon. Overall quick and easy experience, they even took care of my husband’s recall. A bonus because we were told, at anot More

by THEBERUBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Gary Rome Kia responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gary Rome Kia, we look forward to having you as a valued customer for many years to come!

Helpful
April 27, 2024

I had an exceptional experience with Gary Rome Kia for my recent vehicle service! The team delivered on their promises, ensuring my service was not only on time but also comprehensive. They went above and be More

by HogHank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan (sp?) in Service
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Apr 27, 2024 -

Gary Rome Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
April 27, 2024

They gave me great service in timely manner. They were very friendly and attentive to my needs. More

by KLINGWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Boglisch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Gary Rome Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gary Rome Kia!

Helpful
April 27, 2024

Very helpful and efficient and information on problems. Service good. Only problem is distance from my home in south windsor. More

by Cb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just folks in Service dept. Don't recall names but all good workers.
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Apr 29, 2024 -

Gary Rome Kia responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
April 26, 2024

Terrible Service Department I have bought 7 cars from Rome and will not return again. More

by EPROJEKT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Nathan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tristen
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Apr 30, 2024 -

Gary Rome Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

Helpful
April 25, 2024

The service department at Gary Rome Kia is SUPERB! They compiled the repair on my Kia Sportage in record time and they communicated with me throughout the entire process. I thought their pricing was v More

by LFLANTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Tristan, Ivy
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Apr 27, 2024 -

Gary Rome Kia responded

Thank you for your kind review, Linda! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Gary Rome Kia.

Helpful
April 21, 2024

Thank you Gary Rome Kia for the amazing experience of purchasing my new 2024 Kia Seltos! I'm absolutely in love with the vehicle and am so thankful for the care shown to me by the dealership throughout t More

by cindyjs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Nathan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Telesha Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Gary Rome Kia responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Cindy, please do not hesitate to let us know. We are always happy to help!

Helpful
April 20, 2024

Staff was very friendly. Dealership was clean and offered water or coffee while waiting. Car was washed and vacuumed. More

by DKOPYSCINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dangelo Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2024 -

Gary Rome Kia responded

Thank you for choosing Gary Rome Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
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