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Gatorland Toyota
Gainesville, FL
3,762 Reviews
At Gatorland Toyota, we're more than just a Gettel dealership, although we have 17 sister stores throughout Florida. There are a lot of things that make us stand out from the rest, from our Gettel Xpress shopping experience to all the perks of buying or leasing from us, like our 3-Day Exchange program to a free car wash with every service.
Our dealership opened in 1994, just four short years after Gettel Toyota of Bradenton, making us the second Gettel dealership to be opened. Over the years, we've proven why Gettel's Got It, and we will continue to prove our loyalty to our customers. We promise to continue to offer a full selection of services, including:
New Vehicle Sales
Used Vehicle Sales
Car Loans and Financing
Certified Service Department
Full Selection of Parts and Accessories
Gettel's Got It for a number of reasons beyond treating our customers with respect and offering a great selection of cars, trucks and SUVs, including the popular Camry and Highlander.
Our staff has many years of experience serving the automotive needs of customers, and our dealership offers a number of perks, because we work hard to make every experience with us memorable. Some perks include:
Gettel To Go
Paperless and Transparent Finance Process with DocuPad
Free used car appraisal good for 7 days or 300 miles
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,762 reviews
March 21, 2012
I want to peronally commend Gatorland Toyota and I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I want to peronally commend Gatorland Toyota and expecially service employee Shad Buchanan. Our service department experience is via phone call. I called him this morning about our 2004 Toytoa Solara SLE Convertable which we purchased new from Gatorland Toyota in April 2004. We remain the original owners (we retired to Kingsland, GA in 2007) and have only 36,500 miles on this vehicle. We have never had a minutes trouble with this car, but yesterday when my husband was going to use this car on an errand, the car was "as dead as a doornail". Nothing....wouldn't start, no interior lights/chimes, nothing! After reviewing the owner's manual, checking battery connections, and trying alternative keys, we were at the point we needed some expertise. Hence, my phone call to the service department today. Shad answered the service department phone with a friendly voice and listened patiently to me regarding what we had already tried. Shad made the suggestion that we have the battery checked out. Based on what we told him, he felt like this could be the problem. I thanked him for his time and knowledge and told him we would give this a try. My husband and I removed the old battery, had it checked at a local auto parts store (IT WAS DEAD), then purchased and installed a replacement battery ourselves and are happy to report we are "up and running". Thanks Shad and Gatorland Toyota Service Department for SERVICE AFTER THE SALE (AND AT NO CHARGE TO BOOT).......8 YEARS LATER!!! With warm regards and much thanks! Beverly & Marvin Miller Kingsland,GA More
by Beverly Miller
Employees Worked With
Helpful March 08, 2012
This is my third new vehicle bought from this dealership. Ron Byard was an excellent representative - personable, low-key, well informed, helpful - highly recommended. I had two bits of heartburn going int Ron Byard was an excellent representative - personable, low-key, well informed, helpful - highly recommended. I had two bits of heartburn going into the transaction, and he worked with me to resolve both to my satisfaction. This was a good experience. More
by eveningbat
March 07, 2012
I believe more than ever in the principle of recognizing excellence in business. With that principle in mind, I am writing to commend the outstanding service provided to my wife and me by one of this dealer excellence in business. With that principle in mind, I am writing to commend the outstanding service provided to my wife and me by one of this dealership's employees, Internet Sales Manager Brent Biehl. In November 2011 my wife and I purchased a vehicle (2012 Highlander) from the dealership. Brent assisted us with the purchase, respectfully and honestly, at every step of the way. Additionally, Brent assisted us with a service repair job more recently, wherein my wife brought the vehicle to the dealership for a diagnosis and estimate. Her experience was seamless due in no small part to Brent’s service. Accordingly, I commend the dealership on its commitment in setting high standards. More
by Djcura59
Employees Worked With
1, Brent Biehl
March 05, 2012
Second car I have purchased from Gatorland Toyota and Sakil. Like last time this purchase was smooth and easy. Always impressed with their ability to get me the exact car I want and not push me towards Sakil. Like last time this purchase was smooth and easy. Always impressed with their ability to get me the exact car I want and not push me towards a car in stock! Great buying experience More
by mathteacher1984
Employees Worked With
Sakil Hossain, Sakil Hossain
March 02, 2012
I was so pleased with my experience this week at Gatorland Toyota I couldn't wait to write a review for them. I have been down on dealerships my entire life. This is the first time I have had multip Gatorland Toyota I couldn't wait to write a review for them. I have been down on dealerships my entire life. This is the first time I have had multiple dealings with a service department and really walked away happy I went there. I am more excited then ever that I own a Toyota because I know where to take it and what to expect. It is like a huge weight lifted off my shoulders. The shuttle driver Jim made me feel like part of the family. He made leaving my car at the dealership a breeze. Leonard kept in contact with me and made sure everything was perfect. I am looking forward to my next visit to Gatorland Toyota! More
by bennett21
Employees Worked With
Leonard and Jim, Leonard Ditomaso
February 20, 2012
The experience that I had at Gatorland Toyota was made so much more pleasurable dealing with Debbie. For me, the experience and the quality of service that she provided will bring me back to Gatorland in the much more pleasurable dealing with Debbie. For me, the experience and the quality of service that she provided will bring me back to Gatorland in the future for my car buying needs. Her customer service skills were superior, and I really felt comfortable. I love my new truck!! More
by jgiff83
Employees Worked With
Deborah Diamond, Debbie Diamond
February 08, 2012
AN UNETHICAL DEALERSHIP! AVOID! Toyota is a great make and has a great name behind it and this dealership tarnishes Toyota's name. Their knowledge of their own cars is limited to say the least, and their and has a great name behind it and this dealership tarnishes Toyota's name. Their knowledge of their own cars is limited to say the least, and their customer service is EXTREMELY POOR. After misinforming me of a car, and charging me for another model, I tried to work with the dealership in order to fix the transaction. I was brushed away and told that "This is a competitive business and that this was an unfortunate situation." After trying very hard to work with Gatorland, I went to the Better Business Bureau and went into arbitration. After six long months, the BBB awarded me with my favorable decision and is ordering Gatorland to compensate me accordingly. While this is great news for me, it makes me wonder how many other mistakes happen and how often they get away with unethical behavior. STAY AWAY FROM THIS DEALER! Tampa and Ocala also have Toyota dealerships and provide lower prices. Combine that with the unethical behavior and lack of knowledge, this place is awful! More
by sokeefe08
Employees Worked With
Ricky Garcia
February 06, 2012
Traded in my car and got a very fair price. Could not have had a better experience. Courteous and thorough. From delivery of vehicle, financing, service department and follow-up, the no-pressure staff tr have had a better experience. Courteous and thorough. From delivery of vehicle, financing, service department and follow-up, the no-pressure staff treated me like I was buying a $150,000 car. Highly recommend. More
by srobicsek
Employees Worked With
Kurt Fisher, Ian Peebles, Jim Brannen , Kurt Fisher
January 18, 2012
Just bought my 2nd Prius in December! Loved my first, love my new 2011! Best Christmas present to myself EVER!! Great, smooth transaction! Gotta love gatorland toyota! love my new 2011! Best Christmas present to myself EVER!! Great, smooth transaction! Gotta love gatorland toyota! More
by K smart
Employees Worked With
Kurt, Kurt Fisher
December 27, 2011
Had been talking back and forth with the internet sales department. Made an offer on a new Corolla. After a few days and a few more emails back and forth, I got a reply that due to great sales this week, h department. Made an offer on a new Corolla. After a few days and a few more emails back and forth, I got a reply that due to great sales this week, he would match the price in my original email "out the door". I called to speak to him personally and to verify that it was a final out the door price. He assured me that it was but that the offer was only good for that day. It was Christmas eve. So we drove into Gainesville to pick up my christmas present, test drove the exact car I was picking up. Verified again it was that final price. Went to sign papers and he raised the price $2000. Said his out the door price didn't include some of the fees. We left without a car. Thanks for wasting my time on Christmas eve. More
by loriflscott
Employees Worked With
Ricky
