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Gatorland Toyota - Service Center

Gainesville, FL

4.6
2,670 Reviews
Call Service Center (352) 224-3400

2,670 Reviews of Gatorland Toyota - Service Center

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April 29, 2024

They communicated well and were able to diagnose and repair the issue in a reasonable amount of time. More

by cindycoalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendall Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're delighted you had a positive experience with our communication and repair services. Our team works hard to ensure our customers are informed and satisfied with the outcome. We look forward to serving you again!

Helpful
April 27, 2024

Good service as usual. They wanted to "fix" a few questional things on my van. More

by TONI245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Gatorland Toyota responded

Thank you for your feedback! We're glad to hear that you received good service with us. If there are any questions or concerns about the work done on your van, please don't hesitate to reach out. We're here to help!

Helpful
April 26, 2024

It looks like they glued the fender flare on with gorilla glue and it swole up and pushed the fender flare out. Terrible choice of adhesive. The color match was way off and the hood doesn’t line up with the More

by gatoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John O'Halloran
4.0
This rating includes all reviews, with more weight given to recent reviews.
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April 26, 2024

Service writer was professional, tech was thorough. Very pleased with service. Will definitely only use Gatorland. More

by WALKER353
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Gatorland Toyota responded

Thank you for sharing your positive experience! We're thrilled our team provided professional service and thorough attention to detail. We appreciate your loyalty and look forward to continuing to exceed your expectations. Thank you for choosing Gatorland Toyota!

Helpful
April 26, 2024

While we have a Toyota Dealership in my town, I drive to Gator land Toyota because I get personal attention and am treated like my desires in my car are important More

by todtee1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Ainsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dabari Destine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Gatorland Toyota responded

Thank you for choosing Gatorland Toyota! We're happy that you value the personal attention and care you receive from our team. We look forward to continuing to meet your automotive needs and ensuring you have a great experience every time you visit.

Helpful
April 24, 2024

Was in for my 20k service and Illiana took care of me and had me out quicker than estimated. Thank you! More

by camryxle87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Gatorland Toyota responded

Thank you for taking the time to share your positive experience with us! We're thrilled Illiana provided excellent service during your 20k service visit. We strive to exceed our customers' expectations and are delighted that you were in and out quicker than expected. We look forward to serving you again!

Helpful
April 23, 2024

The appointment was good. The worker explained all well. The car was washed..I was pleased with all that was done..restroom were clean.. coffee was terrible . More

by moongloo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iliana Mullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 23, 2024 -

Gatorland Toyota responded

Thank you for your review! We're delighted your appointment went well and that you were pleased with our service. We're glad that our advisor explained everything clearly. We are happy you found the car wash and restrooms clean. However, we're sorry you didn't enjoy the coffee. We'll consider this feedback to improve our offerings. We look forward to serving you again in the future!

Helpful
April 22, 2024

I always love working with Shad in Service at Gatorland Toyota. He's kind, communicative and professional. More

by SCARGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shad Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Gatorland Toyota responded

Thank you for sharing your experience with Shad in our Service department! We're delighted to hear that he provided you with such excellent care. We'll make sure to pass along your kind words to him. We appreciate your continued support and look forward to serving you again at Gatorland Toyota!

Helpful
April 21, 2024

Told that our battery needed to be replaced but no one looked at service record to see battery was recently replaced and still under warranty. We had to bring this up ourselves after we left Toyota and it More

by DEGROFFC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Ainsworth
3.0
This rating includes all reviews, with more weight given to recent reviews.
Arnaldo Mella
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 21, 2024

Great customer service from the service personel, timely service and very acommodating transportation to and from chosen location. More

by leroywhilby74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Voss
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Gatorland Toyota responded

Thank you for your fantastic review! We're happy you had a great experience with our service personnel. Providing timely and accommodating service is always our goal, and we're glad we could make your visit convenient. We look forward to serving you again!

Helpful
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