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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.8
279 Reviews

279 Reviews of Genesis Of Santa Rosa - Service Center

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April 23, 2024

Javon who checked me in and out was wonderful. Very professional and made sure to keep me informed on the progress of my car. More

by Teresa dalziel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javon
April 21, 2024

Cesar was very helpful and careful about taking good care of me. He communicated well and made sure I got a ride home and back. More

by CAROL19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2024

I was in and out quickly and I had no issues. I used the Lift option which was beneficial. More

by bluefish711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Jennifer was wonderful. My oil change experience was not, they did not fill all fluids. More

by RROERDEN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Mark was extremely attentive to expediting my service I was grateful for his kind assistance. More

by stanleyfeig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Jennifer was attentive, knowledgeable, and quite pleasant to work with. When the job was finished, she walked me to the car, explained what they did, and wished me an enjoyable day, More

by STEVEKYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Awesome experience always. Laura is very attentive and communicates well every step of the way. More

by JANRMARTIN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2024

Jennifer and John were both pleasant to work with. I appreciated the communication regarding my vehicle. More

by westernhromek6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John shuttle driver
April 17, 2024

Advisor Jennifer knowledgeable, amicable, and professonally pleasant. Parts Dept counter service people helpful and friendly More

by BALMYFAMILY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 17, 2024

Great service! I was a walk-in and still got an amazing attention by Jennifer More

by ARANGOANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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