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Genesis Of Santa Rosa - Service Center

Santa Rosa, CA

4.8
299 Reviews

299 Reviews of Genesis Of Santa Rosa - Service Center

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November 18, 2023

Wonderful personnel, team simply had a ton of cars and didn’t get a chance to wash my car. More

by IAN30
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Awesome job thank you I was told I was not able to get another complementary oil change, but he was able to look around and get me one last free oil change More

by Jenna Blancaflor
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 18, 2023

They are always friendly and welcoming. Answer all questions They had my car ready at the time stated More

by BOX4MALE
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Crouch
November 18, 2023

Jennifer and her team were very helpful & kind. Everything was completed as expected and by the time expected. More

by DONNLORIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Great service experience. Very helpful knowledgeable and understanding staff. Convenient scheduling easy vehicle loaner for the day More

by Mike Berger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

Highly professional service and terrific people who are kind, considerate and above all go the extra mile for their customers. Their complimentary coffee isn't bad either. More

by OURAPANEMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Wright
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jewelia Nunez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Conrad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tammy Kelleher, David Shilling
November 17, 2023

The personnel at Manly Hyundai have always taken extremely good care of us. We are very satisfied with the service! More

by larocque0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 16, 2023

Laura is a very special lady. She has helped me with my car since I bought it in I believe 2016. She know how to treat her customers. More

by TERRIGWILLIAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 16, 2023

Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More

by LYNNOHARA
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
Nov 16, 2023 -

Genesis Of Santa Rosa responded

Thank you for taking the time to share your experience Lynn!

November 16, 2023

Talked to them lye in the day & did not understand what future diagnostic's we would have to do. Disappointed with that information. We were happy with the recall service. More

by EYENADENE
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Stout
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