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Germain BMW of Naples

Naples, FL

4.9
2,685 Reviews
From the latest new BMW models to high-quality pre-owned cars for sale, Germain BMW of Naples has it all. But we’re more than just a local new and pre-owned car dealership – we’re a family-owned business that’s equally committed to the Naples and Ft. Myers communities and the car shoppers within them. When you work with our local car dealers and service techs, you’re guaranteed quality at every turn. Contact us at 239-494-3545 or reach out to us online to discuss anything from our current BMW offers to available BMW services. If you have any questions about our new or pre-owned BMWs, or BMW lease and financing specials, please don’t hesitate to give us a call at 239-494-3545. One of our friendly staff members will be happy to help. So, make your local dealer Germain BMW of Naples, FL, and let our world-class customer service amaze you!
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11286 Tamiami Trail N

Naples, FL

34110

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Showing 2,685 reviews

October 09, 2025

Always receive excellent service. Led by Rhoel Gray - outstanding response and care. Goes the extra step to make my customer experience flawless. Great at understanding my concerns, a More

by Eweiss617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2025

The service was very prompt. All work to be done was identified and accurately estimated. More

by jeffbowe1950
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Germain BMW of Naples responded

Thank you for taking the time to share you overall satisfaction with your recent service experience. Our goal is to ensure every guests receives only the best in customer care. Best Regards, Flavio Galasso General Manager

October 01, 2025

Sebastian Murzanski is an outstanding service member, taking the time to review all of my needs, including setting up a courtesy car. I was and am amazed at his professionalism, above and beyond my expec More

by TJACKSON8702
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Sebastian Murzanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Germain BMW of Naples responded

Nothing means more to us than your satisfaction, so thank you for your 5-star review of Sebastian! We're pleased he did everything he could to make sure your transaction was a positive one. Best Regards, Flavio Galasso General Manager

September 29, 2025

Charles Griffith did an excellent job of guiding me through and explaining the work, he communicated well and was a pleasant person to deal with. More

by pendragon36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Germain BMW of Naples responded

Thank you for taking the time to leave this review, it means a lot to us. A positive experience is what we strive for every day. We appreciate you letting us know how we did and for choosing us for your automotive needs! Best Regards, Flavio Galasso General Manager

September 27, 2025

Christine Barta is an excellent service advisor; helpful, friendly and knowledgeable. She goes out of her way to communicate which I find particularly important. More

by dkfrainbow
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Barta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Germain BMW of Naples responded

Thank you for sharing your service experience with Christine. We are happy she handled your visit with great care and communication. Best Regards, Flavio Galasso General Manager

September 26, 2025

Tona Zarelli is always kind and always taking care of my car needs in a timely fashion More

by Vita Marano
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tona Zarrelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2025 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your automotive service needs. See you down the road. Best Regards, Flavio Galasso General Manager

September 24, 2025

Patrick Dodard was my client advisor and did a terrific job with the easy transition from my X5 to X7 More

by Ajfoge
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Patrick Dodard
Sep 25, 2025 -

Germain BMW of Naples responded

Congratulations on your new X7. We are happy to know Patrick took great care of you during your visit and we know you will enjoy the ownership of your new BMW. Thank you for sharing your experience. Best Regards, Flavio Galasso General Manager

September 21, 2025

Rhoel Grey have assisted me for years in the service of our 2 BMW, excellent communicator and kept me informed of the progress on the service. More

by lweiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Germain BMW of Naples responded

Your continued business and positive feedback are greatly appreciated. Our team is happy that Rhoel continues to handle your visits with great care and communication. Best Regards, Flavio Galasso General Manager

September 19, 2025

Chuck Griffith has been my service representative for years, and each and every time I need service, he always provides professional, first class service. His dedication to making my experience the best More

by Tony Lawhon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
Sep 22, 2025 -

Germain BMW of Naples responded

Tony, we sincerely appreciate you taking the time to share your positive experience with Chuck. It is rewarding for our team to know their dedication to our customers is making a real difference. Thank you for your continued business. Best Regards, Flavio Galasso General Manager

September 17, 2025

Klevis Toska came highly recommended to me from my father who had purchased 2 BMW’s from him. I purchased a 2026 BMW M4 convertible and appreciated his knowledge and professionalism. More

by dcburget
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Klevis Toska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Germain BMW of Naples responded

We are pleased to know that you received the same 5-star level of service that Klevis has delivered to your father. Our team congratulates you on the purchase of your new BMW and we thank you for choosing to work with us here at Germain. We do hope this is the beginning of a long and lasting relationship. Best Regards, Flavio Galasso General Maager

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