Back

Germain BMW of Naples

Naples, FL

4.9
2,379 Reviews

11286 Tamiami Trail N

Naples, FL

34110

Directions

By Type

Showing 2,379 reviews

April 16, 2020

Adrian does a great job! I have a 2014 435 convertible with less than 19,000 miles. Any time I have an issue or need routine service I call Adrian Pena and that's all it takes More

by Sam Grooms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian Peña
Apr 17, 2020 -

Germain BMW of Naples responded

Thank you for sharing such positive feedback. We are happy to know that Adrian has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

April 14, 2020

My family has had BMW vehicles for the past 14 years. The dealership, service and experience are second to none. When it’s comes to service Rhoel Gray is a super star... always going above and beyond to ensu More

by ddub
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
Apr 21, 2020 -

Germain BMW of Naples responded

Thank you for your business and sharing such positive feedback. We are happy to know that Rhoel has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

April 07, 2020

Another great service experience at Germain BMW thanks to our advisor Rhoel Gray. Rhoel always goes out of his way to make sure we are taken care of and his professionalism and product knowledge is commendab More

by L Burback
Recommend Dealer
Yes
Employees Worked With
Rhoel Gray
Apr 14, 2020 -

Germain BMW of Naples responded

Thank you for sharing such positive feedback. We are happy to know that Rhoel has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

April 06, 2020

They exceeded out expectations for an organized transaction JJ went out of his way to help us return a rental car and expedite the business part of the transaction. We were traveling in from Boca Grande, and J More

by scott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John "JJ" Joseph
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for letting us know that JJ provided a quality and efficient experience. Please let us know if you need anything further. Best Regards, Flavio Galasso General Manager

April 02, 2020

Excellent service by friendly, knowledgeable professionals I have been a customer of Germain BMW for a lot of years. The consistent high quality of of their service and repair give me confidence taking my car More

by janesmith4pcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, Moises Marante
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for leaving us this awesome review. Moises and our team are committed to continued education on the BMW brand which allows them to better serve our guests. Best Regards, Flavio Galasso General Manager

April 02, 2020

Car buying made easy!!!! I recently leased a 440i convertible from Alexandru Soare. It was the easiest transaction I have ever had. He was pleasant, polite and quick with qu More

by weezie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Soare
Apr 06, 2020 -

Germain BMW of Naples responded

We truly appreciate your business and thank you for taking the time to leave us this awesome review. Best Regards, Flavio Galasso General Manager

March 31, 2020

New vehicle purchase I recently bought a 2020 X3 BMW from Germain BMW. My salesperson Max Zuercher was absolutely fabulous. He was very warm and friendly and was not a hig More

by sonygsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, Ron Arnold, Max Zuercher, Chuck Griffith, John Casco
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for sharing your quality experience with Max and our team. We look forward to our continued relationship. Best Regards, Flavio Galasso General Manager

March 30, 2020

Satisfied Buyer Peter Martin was most helpful in the purchase of my certified preowned 330i by giving me regular updates regarding price changes. He also sent the p More

by Rxklenk
Recommend Dealer
Yes
Employees Worked With
Peter Martin
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for choosing Germain BMW of Naples for your recent automotive needs. We appreciate you allowing Peter the opportunity to earn your business. Best Regards, Flavio Galasso General Manager

March 28, 2020

Chuck Griffith is the best! Professional, courteous, friendly and eager to give first class service every time!! Chuck makes getting service so easy. He goes out of his way to make it a great experien More

by MaryAnn & Tom Grieb
Recommend Dealer
Yes
Employees Worked With
Chuck Griffith
Apr 06, 2020 -

Germain BMW of Naples responded

Thank you for your business and trust in Chuck to provide you the ultimate guest experience. Best Regards, Flavio Galasso General Manager

March 25, 2020

Great service George Donavan is always able to find a way to accomodate our service needs and giving great follow up. Great communicator...no surprises! I feel very More

by donredlinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Emerson, George Donovan
Mar 26, 2020 -

Germain BMW of Naples responded

Thank you for sharing such positive feedback. We are happy to know that George has earned your trust and you are comfortable recommending him. Best Regards, Flavio Galasso General Manager

...
99
...