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This rating includes all service center reviews, with more weight given to recent reviews.
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701 Reviews of Gettel Acura - Service Center
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May 13, 2024
Very accommodating with my work schedule, and easy to work with. I always feel like I'm picking up a brand new car. work with. I always feel like I'm picking up a brand new car. More
by ALEXFRANKEL3160
Verified Customer
Helpful May 13, 2024
The service was great, fast and our service rep was extremely helpful and polite. The waiting area in the service department was clean and comfortable. The over all appearance of the dealership was ver extremely helpful and polite. The waiting area in the service department was clean and comfortable. The over all appearance of the dealership was very nice. More
by TRIGGINS13
Employees Worked With
May 13, 2024
Excellent waiting room. Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for s Very good service advisor. Your advertising about free service for 2 years is deceptive. Only if the service fits your parameters. I had to pay for service because I wanted my car serviced after a year. More
by lynne.jd
Employees Worked With
May 12, 2024
Brought our car in for some routine maintenance. Job was done well as well as an issue that service discovered Job was done well as well as an issue that service discovered More
by ken.laforge-home
Employees Worked With
May 11, 2024
Service was on time. Work was completed and the car was clean when they finished. The waiting room was clean with fresh coffee. Work was completed and the car was clean when they finished. The waiting room was clean with fresh coffee. More
by DPFORGEY
Employees Worked With
Steve
May 10, 2024
Oil change only and service writer I was waiting and service writer explained it would be about an hour. It took over 2 hours and there was no status update and I had to seek out info as to why it was t service writer explained it would be about an hour. It took over 2 hours and there was no status update and I had to seek out info as to why it was taking so long More
by ckoller
Employees Worked With
May 09, 2024
The service department was specific on costs and what services needed to be done.Car came back spotless. Very oleased with the service. services needed to be done.Car came back spotless. Very oleased with the service. More
by MRHR1433
Employees Worked With
Steve Schumerberger
May 08, 2024
Always on time, knowledgeable and through . My car is always washed and clean.. The service is explained and complete. My car is always washed and clean.. The service is explained and complete. More
by Rebeccamaypole
Employees Worked With
May 06, 2024
Christine was great! Excellent customer service. Quick service and great quality in the repairs. I will recommend Acura in the future. Excellent customer service. Quick service and great quality in the repairs. I will recommend Acura in the future. More
by MMINCH2
Employees Worked With
May 05, 2024
Friendly, professional and efficient service and she also checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. checked in my father-in-law to the service department. He recently moved from Virginia and has a 2022 MDX. More
by GCWILSON
Employees Worked With
Other Employees :
Steadman in sales assisted me also during the service appointment. He is extremely professional and deserves an immediate promotion.
