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Gloucester Toyota
Gloucester, VA
453 Reviews
Gloucester Toyota Scion is a family owned dealership serving the Hampton Roads and Richmond area for over 20 years.
At Gloucester Toyota Scion, customer satisfaction is our highest priority and we strive to make your car buying and service experience easy and enjoyable. Gloucester Toyota Scion offers competitive pricing, a knowledgeable staff and superior customer service. Come join us for a fast and simple way to purchase or lease your next Toyota or Scion. We want to be your preferred Toyota dealer for both new and pre-owned vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 453 reviews
December 08, 2008
Their staff was very helpful and knowledgeable. I did not feel hounded by the sales staff. They simply told me where they could be found when I located what I wanted. Mr. McAndrews was very helpful in not feel hounded by the sales staff. They simply told me where they could be found when I located what I wanted. Mr. McAndrews was very helpful in helping to find what I was looking for. I would recommend this dealership to anyone who does not want to be jerked around for hours. More
by fiery_chic_01
Employees Worked With
Justin McAndrews
Helpful December 08, 2008
Great sales people and support staff. Mr.Chaney was very informative and professional in the way he dealt with us. Lee Wheat the General Manager made us feel at home. Russ Beach, the finance manager offered informative and professional in the way he dealt with us. Lee Wheat the General Manager made us feel at home. Russ Beach, the finance manager offered us many different products to enahance our car's exterior and was not pushy at all. Mr. Larry Cardwell, the new car manager was very cordial and polite. Mr. Doug UpDyke the service manager made us feel relaxed and confident that any and all service concerns would me taken care of. I would recommend this dealer to anyone in the market for a new or used car. More
by bitman99
April 28, 2007
I bought a 4Runner from Gloucester Toyota and love it. It was a very postive experience and I will purchase from them again. I was warmly greeted with I arrived and my Salesman took the time to listen t It was a very postive experience and I will purchase from them again. I was warmly greeted with I arrived and my Salesman took the time to listen to my needs. He helped me find the right vehicle for me. He was not pushy and seemed concerned with my happiness. I was given a tour of the service area and met the Service Manager. All and all it was a very good, non-stressful experience and nothing like what I have encountered with some of the "big city dealers". More
by cglave
Employees Worked With
5-6
