Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Orlando Kia East - Service Center

Orlando, FL

4.1
777 Reviews
Call Service Center (844) 637-1389

777 Reviews of Orlando Kia East - Service Center

Sort by
June 07, 2024

I recommend this dealer to any body looking for a vehicle,best service and the best car in Orlando fl More

by EDVAZ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Dib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Greenway Kia East responded

Thanks for the recommendation! We're delighted to hear you had a great experience at Greenway Kia East. Enjoy your new vehicle and safe travels!

Helpful
June 07, 2024

Kia did a fast , efficient and true service for my old 2013 car problem issue. More

by JAMES ROSARIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 10, 2024 -

Greenway Kia East responded

Thanks for choosing Greenway Kia East for your service needs, James! We're always here to help.

Helpful
June 06, 2024

Fin was very accommodating, the service for the recall was prompt and the service center was comfortable. More

by NESHEA GRIFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Greenway Kia East responded

Neshea, we're glad to hear Fin and our team at Greenway Kia East provided prompt service for your recall. Thanks for the positive feedback!

Helpful
June 05, 2024

Josh was the best customer service person I have ever encountered!!!! He took service to a whole new level!! More

by Hatfieml
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Greenway Kia East responded

Thank you for the fantastic feedback! We're delighted to hear that Josh provided exceptional service at Greenway Kia East. We appreciate your support and look forward to serving you again!

Helpful
June 04, 2024

Este es segundo Kia Soul y he tenido mala experiencia con esos autos. Son malos. More

by ANTONIA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Greenway Kia East responded

Antonia, es decepcionante leer que no está satisfecha con su experiencia. Me gustaría recibir su feedback y, si le parece, discutir su visita a detalle. Puede contactarme directamente, por favor. Gracias, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

Helpful
June 04, 2024

Great service experience keeping me informed about the status and met all expectations. I would highly recommend Greenway to all of my friends and family. More

by BRETTMYERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gina Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Greenway Kia East responded

Brett, we're delighted to hear you had a great service experience with us at Greenway Kia East! Thanks for recommending us to your friends and family.

Helpful
June 04, 2024

No communication for 2 weeks. I had to email the service manager to get a call back. More

by JULIORACEVEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Alejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Greenway Kia East responded

Hi Julio - I am sorry to see the low rating, as customer service is our priority. If you're willing, I would like to learn a bit more about your visit and see what I can do to help, so I will search for your contact information as soon as possible. Thanks, Youssef Mnassa - General Manager - youssefmnassa@greenwayauto.com

Helpful
June 04, 2024

The person in charge of our service was incredible. He made sure that he heard all of the problems that I’ve been having since the car started and did the most for us to ensure that we were happy with More

by JAZZMINI904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fiyin Adeyeye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Greenway Kia East responded

We're delighted to hear that our team at Greenway Kia East went above and beyond to address your concerns and ensure you were satisfied. Thank you for sharing such detailed feedback, it means a lot to us! Safe travels ahead!

Helpful
June 03, 2024

Verrt satisfied with my purchase, good communication. Everything was perfect thanks to Alfredo Greenway Kia East is the best More

by deliusnalie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
Report | Print
Jun 03, 2024 -

Greenway Kia East responded

We're delighted to hear that Alfredo and the team at Greenway Kia East provided you with a perfect experience! Thanks for sharing your satisfaction, and enjoy your new purchase!

Helpful
June 03, 2024

Fast service, good status communication. BUT ( I had a nail in the tire) they fix it. BUT they forgot to put air on the tire. 🙄 More

by Papiro747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Greenway Kia East responded

Thank you for sharing your experience with Greenway Kia East. We're glad to hear the service was fast and communication was good, but we apologize for missing the air in your tire. We'll address this with our team to ensure it doesn't happen again!

Helpful
1
2
3
...
78